Our agenda is packed with sessions that bring you the solutions and strategies you need in the New Year. Discover expert tips from some of the industry’s best and network with hundreds of practitioners from around the globe. Our General Sessions are held each morning and geared towards all attendees. In the afternoon, participants may choose breakout sessions to attend.
General Session 1 - Monday, 8:15 a.m. – 9:15 a.m.
Achieving Success Through Responsibility
Kit Grant, Comfort Zone Infiltration
Strong leadership skills and decision making is imperative in our industry. Build your personal power and actions with tips from expert speaker Kit Grant. Learn a step-by-step action to create a motivated and productive environment.
General Session 2 - Monday, 9:30 a.m. – 10:30 a.m.
An Interview with the CEO: Business, Technology and What’s Next
William Brennan, Forsythe
Michael Croy, Forsythe
Discover a better understanding of how your role as a BC/DR professional has changed, how you must adjust your strategic outlook to remain successful, and best practices for keeping your business resilient.
General Session 3 – Monday, 10:45 am. – 11:45 a.m.
How to Achieve True Enterprise Resiliency
Geno Pandolfi, US Bancorp, Percy Cohrs, Disney
Tom Wagner, Direct Edge, David Nolan, Fusion Risk Management
In this panel discussion, hear from industry experts who deal with these challenges on a daily basis. Learn the methodologies and strategies they implement in their firms and how you can translate those to your organization’s needs.
General Session 4 – Tuesday, 8:15 a.m. – 9:15 a.m.
Social Media and Hurricane Sandy – Friend or Foe?
Regina Phelps, EMSS
Social media, although a relatively new tool, is already pervasive in our society. Anyone with a smart phone is now a roving reporter. Today, companies must be prepared to interface with the public using social media to get their message out. Discover how it can be used in times of disaster as well as implemented for everyday use.
General Session 5 – Tuesday, 9:30 am. – 10:30 a.m.
How Can a Thunderstorm Threaten $600 Million of a $2 Billion Business?
Brian Rossmann, J. Crew
On June 30, 2012, what should have been a simple thunderstorm knocked out power to millions of people in Virginia, West Virginia, Ohio, Maryland and Washington DC. Learn how communications protocols and other resiliency efforts were able to minimize an interruption at J. Crew’s Distribution Center.
General Session 6 – Tuesday, 10:45 a.m. – 11:45 a.m.
Reputation: A Critical Component of Business Continuity
Bruce Blythe, Crisis Management, Intl.
At the heart of any crisis response are strategic decisions that will serve as “defining moments.” These strategic decisions have the critical power to bring you and your organization swiftly toward successful resolution ... or they can spiral you deeper into entanglements that can increase the damage. The objective is to increase the likelihood that, when needed, participants will become crisis champions.
General Session 7 – Wednesday, 8:15 a.m. – 9:15 a.m.
Charting the Course toward True Resiliency: Enhancing Individual and Organizational Endurance
Robert Chandler, Ph.D., Univ. of Florida
Emergency responders, crisis team members and DR personnel face critical challenges in the emergency response context that can break them down emotionally, physically and cognitively. The presentation summarizes the physical, emotional and psychological impacts of emergency and crisis contexts. Learn a general road map for training objectives, techniques and approaches for building resiliency in both individuals and organizations.
General Session 8
What Happens Next?
John Copenhaver, CMB
Brent Woodworth, LAEPF
As we look at the world into which we’re moving at breakneck speed, we find ourselves pondering the question of “what happens next, and is there anything positive that I/we/someone can do about it?” Join us as we look at taking the term “resilient communities” from its beginnings as an important concept into what now must become a blueprint for action – by all of us.
General Session 9
Automagically Bring it to the C-Suite
Barry Pruitt, Pinnacle Business Concepts, Inc.
Now you can bring it to the C-suite ... every time! You’ll gain proven steps that successful technical professionals employ to build rapport, earn trust, and get results with C-level executives. By the end of this session you’ll stop dozens of communication mistakes before they occur and learn simple steps to be invited back to the C-suite.