Breakout Track 1

Breakout Track 1 Monday, September 24: 1:30 p.m. - 2:30 p.m.

Breakout Track 1 – Session 1

Reimagining BC Awareness and Exercises: Back to the Future

When:
Monday, September 24, 2018
1:30 p.m. – 2:30 p.m.

Speaker:
Nancy Collier, Grange Insurance Companies

Speaker Spotlight

Nancy Collier

I’m the one and only continuity representative in our organization and have lived it for 12 years and counting. For those involved in this line of work for many years it’s easy for the program to become “stale” or “mundane.” Our challenge as Business Continuity Professionals is to keep our audiences engaged, hunger for more, and using plans/tools that thrive. How do we recharge or keep it fresh? Reinvent something that’s been in place for decades and consider our ever-changing audiences – Baby Boomers, Generation X, and Millennials.

About Nancy Collier
Nancy Collier is DRII Certified CBCP since 2009. She has twelve years Business Continuity, Crisis Management and Disaster Recovery Experience.

 

Breakout Track 1 – Session 2

When the Shaking Stops Where Will you get Water?

When:
Monday, September 24, 2018
1:30 p.m. – 2:30 p.m.

Speaker:
Julia Halsne, EBMUD

Julia Halsne

The East Bay Municipal Utility District (EBMUD or District) provides drinking water to 1.4 million customers and treats wastewater for 685,000 customers on the east side of San Francisco Bay in Northern California. The District’s products and services are vital for public health, fire protection, economic development, and quality of life. The mission of the District’s Business Continuity (BC) Program is to reduce the consequence of any disruptive event to a manageable level. The District’s Emergency Preparedness Program manages critical response functions during emergencies to protect people, property and the environment. This program supports EBMUD’s efforts to be a resilient organization that is prepared for and can respond to and recovery from adverse events.

About Julia Halsne
Julia Halsne has over 32 years of combined experience in the environmental, water, and wastewater industry. She is responsible for the East Bay Municipal Utility District’s (EBMUD) Business Continuity Program.

 

Breakout Track 1 – Session 3

A Case Study: Business Continuity During a Merger/Reorgainization

When:
Monday, September 24, 2018
1:30 p.m. – 2:30 p.m.

Speaker:
Paul Striedl, MBCI, CBCP Stifel

Paul Striedl

You have a great BCM program. Your internal customers are happy, Senior Management supports the process and you survive audits with only minor findings. All of a sudden – a merger is announced and a major reorganization begins. What do you do now that many of your BCPs (not to mention your BCM policies and procedures) are no longer valid!

This presentation will be a case study on how the Business Continuity Team at a large retail company, managed their way through a merger/reorganization of several supermarket brands and a shared support organization.

The topics addressed will include: Conducting a GAP analysis, relaunching BCM policies, procedures and templates, managing recovery services contracts, and utilizing org charts and announcements and leveraging administrative, temporary and consulting support.

About Paul Striedl
Paul L. Striedl, CBCP, MBCI, is the Director of Business Continuity at Stifel, and has worked in organizational resilience since 1997.

Breakout Track 1 – Session 4

Building a BIA that works for YOU

When:
Monday, September 24, 2018
1:30 p.m. – 2:30 p.m.

Speaker:
Matt Palmer, Nationwide Children’s Hospital

Matt Palmer

Does your business impact assessment (BIA) involve significant time and effort? Are you getting the maximum value out of that time and effort? Could the process be streamlined? Are you having difficulty getting the information you need to make decisions?

In this session, I’ll share the lessons learned as I took an existing BIA process and rebuilt it into a lean, mean, user-friendly, question-answering machine that is helping our IT division identify risks and prioritize our disaster preparedness efforts.

About Matt Palmer
Matt Palmer, PMP, AHPCP, leads the IT disaster recovery program at Nationwide Children’s Hospital. Matt, like most professionals, wears many hats: IT geek, disaster recovery planner, project manager, information security expert, risk management, and ITIL process manager.

Breakout Track 1 – Session 5

Assessing the Resilience of Your IT Portfolio

When:
Monday, September 24, 2018
1:30 p.m. – 2:30 p.m.

Speaker:
Matthew Ricks, Stanford University

Matthew Rick

One of the goals of the BIA process is to establish recovery objectives, but there isn’t a well-defined and prescriptive process to then assess the capabilities of your IT portfolio to meet the required recovery objectives. We will share a model that can be customized and applied in any organization to take an IT-centric view to assessing resilience capabilities. First, IT-specific data must be gathered, either through a questionnaire or a query against your CMDB. Then, the capabilities of each application/system to meet RPO, RTO, and service level targets, as well as the strength of staffing, documentation, and DR plans, are assessed by leveraging a scoring rubric. The output of the model is a composite score for each application/system – based upon an aggregate capability score and a weighting factor – that identifies the services in your IT portfolio that have the greatest gaps in their capabilities, and thus require the highest priority attention for remediation. The logic of the model can either be built with spreadsheets or automated through BCMP platforms.

About Matthew Rick
Matthew Ricks, CBCP, is the senior director of IT Facilities Management and Business Continuity Management at Stanford University.

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