Breakout Track 4

Breakout Track 4 Tuesday, September 25: 8:15 a.m. - 9:15 a.m.

Breakout Track 4 – Session 1

Recent Hurricane Case Studies: Impact of Business Recovery Planning and Testing

Tuesday, September 25, 2018
8:15 a.m. – 9:15 a.m.

Dan Perrin, Regus
Stephanie Samuels, Voya Financial

Dan Perrin Stephanie Samuels

Test. Learn. Evolve. Hurricanes caused massive flooding, affecting both residents and businesses in Texas, Florida, Puerto Rico, and the Virgin Islands. The best organizations had multi-faceted recovery options which allowed for direct interaction with team members, suppliers and clients. We will explore the testing and planning methods uses by these well-organized firms as they navigated these devastating events and were able to continue operations with virtually no downtime.

About Dan Perrin
Dan Perrin is the Global Solutions Director at Regus.

About Stephanie Samuels
Stephanie Samuels is Business Resilience Office Manager for Voya Financial.

Breakout Track 4 – Session 2

Reimagining Business Resiliency – Taking mass notifications to the next level

Tuesday, September 25, 2018
8:15 a.m. – 9:15 a.m.

Troy Harper, OnSolve

Speaker Spotlight

Troy Harper

Mass notification systems have become a core component of most organizations’ business resiliency and disaster recovery operations. But too often notifications require a heavy manual component that can lead to human error, and are siloed from business workflows in a way that limits the value notification systems can deliver to your organization.

Reimagining business resiliency to meet the rapidly evolving threats and challenges your business faces every day – whether it’s a developing ransomware attack, severe weather or an active shooter situation – requires seamlessly integrating automated notifications with key business processes and removing as much of the manual burden as possible. Taking a more holistic approach can better protect people and property, while streamlining internal communications between employees, staff, and decision makers – and externally with the public at large.

About Troy Harper
Troy Harper is the General Manager for OnSolve.

Breakout Track 4 – Session 3

The Future of Organizational Resiliency: How the latest tech trends will change the way organizations handle business disruptions

Tuesday, September 25, 2018
8:15 a.m. – 9:15 a.m.

Robert Heuser, Americas, SAP Digital Interconnect

Robert Heuser

Machine learning, Artificial intelligence, Chatbots, IoT: we’ve all heard these buzzwords. As a resiliency and business continuity professional, do you wonder if these technologies will have a direct impact on how business disruptions are currently managed? Attend this session to get an update on these new technology trends and learn how they can impact and improve your organizations’ processes and systems for managing disruptions and improving resilience.

About Robert Heuser
Robert Heuser -Director Strategic Accounts - Americas, SAP Digital Interconnect

Breakout Track 4 – Session 4

Reimagining BCM Through the Lens of Operational Risk

Tuesday, September 25, 2018
8:15 a.m. – 9:15 a.m.

Doug Weldon, Ipreo
Megan Epperson, Ipreo

Speaker Spotlight

Doug Weldon Megan Epperson

Business Continuity Management (BCM) is but one of several disciplines that together constitute Operational Risk. If you have had exposure to any other Operational Risk disciplines (Information Security, Physical Security, Performance, Quality, etc.) you would immediately recognize BCM is the most comprehensive!

This presentation will serve to outline why our BCM discipline is more comprehensive than other Operational Risk disciplines and how it serves as a model for how better to conduct those disciplines. The discussion will continue with the specific processes we conduct that differentiate us from other disciplines and how we might “export” them to these disciplines to improve their performance and assist with knocking down silos between us and them. The discussion will conclude with the benefits and challenges of working with these other disciplines and a discussion of where the companies represented in the audience are with respect to any such outreach.

About Doug Weldon
Doug Weldon, Director, Business Continuity & Operational Risk Management, at Ipreo.

About Megan Epperson
Megan Epperson currently serves as Associate Director, Business Continuity for Ipreo.

Breakout Track 4 – Session 5

The Business Continuity Institute: Tell me more ...

Tuesday, September 25, 2018
8:15 a.m. – 9:15 a.m.

Alice Kaltenmark, The BCI US Chapter
Lisa Jones, The BCI US Chapter

Alice Kaltenmark Lisa Jones

Are you taking advantage of the complementary Business Continuity Institute (BCI) affiliate membership at DRJ Fall? Unsure what the BCI does or can offer you?

Established in 1994, the BCI has gained a reputation as the leading membership and certification organization for business continuity professionals globally.

Alice Kaltenmark and Lisa Jones will provide an overview of the BCI, certification, membership grades, professional development opportunities, member value, and personal benefits gained from being active US Chapter volunteers.

You will leave this session armed with an understanding of the BCI, what it can offer you, and the steps required to progress opportunities of interest.

About Alice Kaltenmark
Alice Kaltenmark joined the BCI US Chapter board as a voluntary board member in 2015 and is currently the Chapter Vice President.

About Lisa Jones
Lisa Jones has over 11 years of business continuity and disaster recovery planning experience in the healthcare provider and health insurance industry.

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