Solutions Track Sessions

Sunday Solutions Track Sessions Sunday, September 23: 4:00 p.m. – 5:00 p.m.

Solutions Track 1

Change Readiness: A Must Have Skill for Building Business Resiliency

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

Keith Frederick, Duke University
Scott Ream, Virtual Corporation

Keith Frederick Scott 

Change is an unavoidable constant in our profession. Whenever a major change or crisis arises, getting it right the first time becomes imperative. In this session, you will learn about how people react to change and the different types of change styles, skills and best practices for inspiring change, and explore the changes and challenges facing business continuity, disaster recovery, and enterprise resilience programs.

About Keith Frederick
Keith Frederick, AFBCI, CBCP, CHEP is the Head of the Organizational Resilience Program for the Duke Clinical Research Institute at Duke University.

About Scott Ream
Scott Ream is CEO and founder of Virtual Corporation.


Solutions Track 2

It’s Time to Reimagine the BC/DR Foundation

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

Skip Williams, KingsBridge BCP
Eric Thedaker, Blizzard Entertainment

Williams Eric Thedaker

Business Continuity and Disaster Recovery Planning is a lot like insurance. It is only critical when it is needed until then, it is a nuisance. No budget, no time and no buy-in are common hurdles that have to be addressed when starting our respective projects. It is time to reimagine the approach to BC/DR Planning and think outside of outdated “best” practices. Reimagine the foundation of BC/DR Planning, starting with the Threat Risk Analysis and Business Impact Assessment. It’s been called an “All Threats” approach, but it should be known as “Results Based Planning.” The year is 2018, NOT 1983, it’s time to look forward and reimagine how BC/DR Planning should be done into the next decade.

About Skip Williams
With 15 years of international business continuity consulting experience and the prestigious 2014 BCI Consultant of The Year award, Skip Williams has developed plans for every size of organization across dozens of business sectors.

About Eric Thedaker
Eric has over 25 years of corporate/enterprise experience in IT and IT service management.


Solutions Track 3

Goodbye Yellow Bricked Road: The Convergence of Cybersecurity and Business Continuity

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

Christopher Duffy, Strategic BCP
Mark Eggleston, Health Partners Plans

Christopher Duffy Mark Eggleston

In today’s environment a major cyber attack or breach is at the top of the list. So why do business continuity and cyber security continue to be managed in separate silos? Recovery in isolation leads to failure. Attend this session to hear how the merger of these two groups creates successful recovery strategies, and how to affect this change in your organization.

About Christopher Duffy
Christopher Duffy leads Strategic BCP’s professional services division.

About Mark Eggleston
Mark Eggleston is a senior executive specializing in security and privacy programs. He currently serves as Vice President, Chief Information Security Officer and Privacy Officer at a leading Philadelphia HMO where he leads the maturation of various security technologies and privacy initiatives and manages a business continuity and disaster recovery program.

Solutions Track 4

Program Totality – Managing the Connectivity and Completeness of an Entire Program

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

Andrew Witts, BC in the Cloud


The field of BC/DR has multiple facets, ranging from business continuity, internal audit, risk management, building security and disaster recovery. Each have different ways of approaching a problem and can have different expectations for results. In our session, we will discuss the flow of data, who can provide the correct and critical data points and how does that benefit the organization.

About Andrew Witts
With over 11 years experience in the industry, Andy works closely with program admins and users to ensure that they are using the BC in the Cloud platform to full potential.

Solutions Track 5

What are the Most Mature BCM Programs Doing to Gain Executive Attention

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

Cheyene Marling, Firestorm Solutions, LLC

Cheyene Marling

More than ever business continuity professionals want to know how the most mature programs are approaching business continuity planning. What are these organizations doing differently from the rest? How are they achieving the visibility within the organization? How are they obtaining the necessary executive support? This session will assess the differentiating factors
between the “Very Immature” programs and the “Very Mature” programs.

About Cheyene Marling
Cheyene Marling, Hon. MBCI has been an executive recruiter for over 22 years, with 20 years specializing in the business continuity field.

Solutions Track 6

When Worlds Collide: Enhancing Your BCM and ERM Disciplines

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

William Hord, Quantivate

William Hord

When worlds collide, it doesn’t have to necessarily be a bad thing. Strong forces drive both business continuity management (BCM), and enterprise risk management (ERM), this increases the ultimate collision course for these two important disciplines. This presentation is designed to provide an understanding of the current challenges risk managers are facing when they have separate BCM and ERM departments, committees, management and/or reporting lines. What are the commonalities that exist and ultimately how these two important disciplines can begin to capitalize on their respective expertise to increase each other’s overall risk management effectiveness?

About William Hord
William “Bill” Hord has over 28 years of experience in executive management within the financial services industry.

Solutions Track 7

Why Business Continuity Is Becoming Community Continuity

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

Brandon Tanner, Rentsys Recovery Services

Brandon Tanner

From billion-dollar disasters to ransomware attacks, business continuity (BC) planners around the nation are being forced to put their plans to the test like never before. As the impact of disasters on communities grows, executives and BC planners are being faced with two decisions:
1. Do what’s best for the community and stakeholders
2. Do what’s best for the bottom line
In some cases, these options overlap. This session will highlight the new ethical dilemmas of business continuity planning. You’ll learn why it’s important to ask the question “Does our BC response reflect our corporate mission?” If the answer is no, will you be the person to pave the way for change in your organization?

About Brandon Tanner
Brandon Tanner, senior manager for Rentsys Recovery Services.

Solutions Track 8

A Case Study—Is your Organization Prepared to Handle Cascading Disasters?

Sunday, September 23, 2018
4:00 p.m. – 5:00 p.m.

Sherri Flynn, Recovery Planner
Devon Coleman, AGIA Affinity
Trevor Schall, AGIA Affinity

Sherri Flynn Devon Coleman Trevor Schall

In late 2017 and early 2018, Santa Barbara and Ventura counties experienced back-to-back natural disasters. The Thomas Fire, the largest wildfire in California history, lasted from Dec. 4, 2017 - Jan. 12, 2018. The fire created a burn scar which left the area vulnerable to mudslides and debris flows. On January 9, 2018 a heavy rainfall in Santa Barbara resulted in the Montecito mudslide which caused loss of life, catastrophic property damage and the closure of the main traffic artery in the area, Highway 101, for 12 days. AGIA Affinity, an insurance broker, marketer and administrator, is located in Carpinteria, right in the heart of both events. During this session, we will share how these events and other similar events demonstrate both strength in advanced planning, as well as revealing areas for improvement.

About Sherri Flynn
Sherri Flynn, MBCP, CISM serves as a Sr. Product Specialist, BC Planner at RecoveryPlanner.

About Devon Coleman
Devon Coleman serves as Compliance Specialist at AGIA Affinity.

About Trevor Schall
Trevor Schall CBCP, serves as AVP of Compliance at AGIA Affinity.

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