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Speaker Spotlight - Yumiko Sato

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Yumiko Sato | Japan Airlines Co., Ltd. (JAL)

DRJ Fall 2019 | Monday, September 30, 2019 | Breakout Track 2, Session 5 | 2:45 p.m. – 3:45 p.m.

Haneda Airport in Tokyo’s metro area, is the third-busiest city airport system in the world. In 2017 alone, the airport handled 86 million passengers.

Recently the airport was closed for three days, Japan Airlines recognized the need for a strategic BCP to assure commercial aircraft operations could resume from an alternative airport. Sato and her team immediately implemented its BIA plan and developed a strategic BCP to resume JAL flights from alternative airports within 72 hours.

Japan is a disaster-prone country. As a result, Tokyo faces the risk of a large-scale earthquake in the metropolitan area. The operation of the airlines is also affected by the weather, which can be another major risk management issue.

Yumiko Sato, manager - risk management General Affairs, has been leading Japanese Airlines’ business continuity plan as head of the project team this past year. The scope of the plan is for a possible catastrophic earthquake in the Tokyo Metropolitan area.

Ms. Sato will bring her case study to DRJ Fall 2019 when she co-presents with Noriyuki Sakamoto, chief consultant of business resilience and risk management, for Tokio Marine and Nichido Risk Consulting Co., Ltd. , and Yasuhiko Iwasaki asst. manager - risk management General Affairs, Flight Operations Administration, Administration Dept. Taiwan and International Relations and Alliances of China. The group’s presentation is titled “The Strategic BCP for Japan Airlines.”

They’ll also include a question-and-answer session during their presentation. In addition, they will share real-life examples and insider tips such as how professionals can create strategies based on the level of damage in order to resume “business as usual.”

Sato has worked in her current position for a year. “I have been assigned to the project because I have been in charge of many company-wide projects and have knowledge of the airport site,” she said.

Sato has held a variety of important positions, including vice president of Kita-Kyushu’s airport office at Japanese Airlines and also a management spot on Tokyo’s Organizing Committee of the Olympic and Paralympic Games.

When she isn’t working in the BC/DR field, she enjoys gardening and kimono and tea ceremonies.

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