Breakout Track 5

Breakout Track 5 Tuesday, October 1, 2019: 9:30 a.m. - 10:30 a.m.

Breakout Track 5 – Session 1

Ready to recover to the cloud? Be sure to consider these things first.

Tuesday, October 1, 2019
9:30 a.m. – 10:30 a.m.

Joseph George, Sungard Availability Services

Joseph George

You recognize the advantages of cloud recovery. You're ready to get started. But before you jump in, there are a number of questions you should ask and changes you should prepare for. What are the cost implications, and what level of performance will you get? Will transitioning to a cloud-based recovery solution speed up your recovery? Should you do it yourself or partner with a provider? Should you recover in a service provider's environment or to the public cloud? What about your work loads running in a public cloud? In this presentation, we'll take an in-depth look at these and other key factors to consider when adopting a cloud recovery strategy.

About Joseph George
Joseph George, Vice President of Product Management at Sungard AS, joined the company in September 2013. He is responsible for product management for the Recovery as a Service (RaaS) portfolio as well as Managed Hosting. He is a highly experienced technology product management leader, strong understanding of technology, extensive business management experience and proven analytical skills.

Previously George was with NetIQ, a global enterprise software company, for eight years in various business management roles. Most recently, he served as Director of Business Operations & Program Management for all products, prior to which he led the Application and Performance Management product management team. Before joining NetIQ, George held several product management and engineering positions with IBM /Tivoli over a seven year period. Prior to that, George worked in various engineering roles at Nortel Networks, Texas Instruments and Wiltel/Worldcom.

Joseph George holds a Master of Business Administration (MBA) degree from The University of Texas at Austin – The McCombs School of Business, a Master of Science (MS) degree from Mississippi State University and a Bachelor of Technology degree from the University of Kerala, India. He holds several patents and is a frequent author of technical articles and blogs for CIO and

Breakout Track 5 – Session 2

Financial & operational benefits of BCM Programs - Large scale empirical evidence using cross-sectional analysis

Tuesday, October 1, 2019
9:30 a.m. – 10:30 a.m.

Arash Azadegan, Rutgers Business School

Arash Azadegan

Are business continuity programs (BCPs) truly beneficial in improving operational performance? How about financial performance? Risk management experts suggests that BCPs are important in response and recovery from disruptions. But, critics suggest that BCPs rely too much on known risks and are overly complicated. This creates a decision dilemma for any company manager on whether to invest in BCPs or not. I will offer theoretical and empirical evidence as to whether BCPs help limit the damage caused by supply chain disruptions and improve company financial performance.

In Study-1, the hypotheses are tested based on a combination of subjective (Likert-based responses) and objective (historical financial performance) data gathered and matched from a cross-section of 242 companies. Results suggest that BCPs are beneficial to companies in limiting the damage caused by supply chain disruptions. Companies with strong BCPs show better financial performance in comparison to their competition. In Study-2, a vignette-based factorial experiment is used to offer insight on how managers perceive the effect of cultural orientation on limiting the operational damage of disruptions. Finally, post-hoc analyses offers further evidence of a strong link between BCPs and financial performance (ROA).

About Arash Azadegan
Arash Azadegan (PhD, W.P. Carey School of Business, Arizona State University) is an Associate Professor at Rutgers Business School and the Director of Supply Chain Disruption Research Laboratory (SCDrl). His research focuses on supply chain disruptions, and the effect of inter-organizational response and recovery effort to mitigate them. Specific to humanitarian supply chains, Dr. Azadegan has several ongoing projects on response and recovery from humanitarian disasters in the United States (e.g., hurricanes) and how collaboration among NGOs and governmental entities can be strengthened. Dr. Azadegan also has multiple research projects regarding Business Continuity and Crisis Response strategies. Dr. Azadegan’s work is published in several top Operation/Supply Chain Management journals including the Journal of Operations Management, Journal of Supply Chain Management, Production and Operations Management, Journal and the Decision Sciences Journal among others. Dr. Azadegan has acted as an officer (treasurer) of the OM Division at the Academy of Management, and is an active member of the Decision Sciences Institute. Dr. Azadegan is a board member of Safe-America Foundation, an NGO focused on safety and preparedness in the United States.

Breakout Track 5 – Session 3

Tighten Business Continuity and Risk Management Alignment…with a Bow Tie!

Tuesday, October 1, 2019
9:30 a.m. – 10:30 a.m.

Bob Sibik, Fusion Risk Management

Bob Sibik

Every Business Continuity Professional at some point in their career will be have to work with a vendor as a result of an outage that impacted operations. As you review the event, will you stop and ask yourself "What could I have done better to prepare for the outage." There are many great "take aways" that a new or seasoned BCP can take from this topic. You need to make sure you have vendor resiliency program within your organization. How robust is the language in your contracts to protect your company during an unplanned business interruption. Do you know what PADU stands for and how to use it in your program? Do you work with legal during contact negotiations? I will share best practices to make your program more resilient during the contract and onboarding phases. From there, does your program have dedicated employees to manage those relationships? Do you collect and review their BCM documentation? Are you comfortable with their plans to cover your company during an outage? How do you document Internal Vendor Plans to protect your own interests and in the lack of those plans, do you have Succession Plans (e.g. Alternative vendors or plan is no plan). Lastly, does your program conduct tabletops with your most critical vendors to ensure their resiliency? If not, why are you not doing them? Lastly, if you come to my session I will share proven solutions to make your vendor resiliency plan more robust.

About Bob Sibik
Bob Sibik has been in the Business Continuity Profession for over 26 years. He is currently a Senior Director, Business Continuity with Fidelity Investments and has been working here for 17 years. Bob brings a wealth of institutional knowledge on Event Management as well as other major areas of a BCM program. He has managed some large scale events at my company. Most notable was Super Storm Sandy. He spent eight years of his life serving in the US Army and participated in Operations Desert Shield and Storm in 1990 and 1991.

Bob Sibik loves speaking with people and sharing his passion for Business Continuity. He assists in developing and delivering comprehensive end to end tabletop sessions. This includes topics around vendor resiliency, event management scenarios, market events (e.g. National Day of Mourning), client Resiliency workshops and many other facets of Business Continuity.

Breakout Track 5 – Session 4

Working from Home during a crisis: best practices and strategies

Tuesday, October 1, 2019
9:30 a.m. – 10:30 a.m.

Dan Perrin, Regus
Stephanie Samuels, Voya Financial

Dan Perrin Stephanie Samuels

Many organizations use a multi-faceted approach when it comes to recovery. Some processes are critical and have very short RTOs while numerous operations and staff can manage their work from home or another remote location. We've commissioned an extensive survey where we will share the finding and best practices that were identified. We will share the methods used by these well-organized firms and the successes and drawbacks when activating their WFH programs. Voya uses WFH to support some of their teams during a crisis; Stephanie will share a case study and review details of their approach which allowed them to be able to continue operations with virtually no downtime.

About Dan Perrin
Dan Perrin runs the Workplace Recovery Group within Regus, an International Workplace Group company. Dan has been with Regus since 2005 and has worked in the Workplace Recovery division since 2012.

Dan and his team manage and assist several thousand clients globally using the Regus platform of over 3000 locations to design, implement and run their clients testing and people recovery efforts.

About Stephanie Samuels
Stephanie Samuels works for Voya Financial, managing its Business Resilience Office (BRO).  The BRO manages all enterprise aspects of business continuity and crisis management.  Stephanie manages and is responsible for the testing of continuity planning and alternative program solutions. She also maintains and tests Voya’s Alternative Workplace Recovery program and manages the annual testing of this program across Voya’s primary U.S. sites, reassessing the program as needed to fit current processes and geographic needs. Prior to joining Voya, Stephanie was with MassMutual Financial Group for 15 years. 

Breakout Track 5 – Session 5

Utilizing an ERM Framework to Improve Your Organizational Resiliency Program

Tuesday, October 1, 2019
9:30 a.m. – 10:30 a.m.

Cary Jasgur, Mazars USA

Speaker Spotlight

Cary Jasgur

Unacceptable risks surround every organization's daily activities; successfully managing risks can go a long way in assisting organizational planning. What if there was a methodology to help organizations better prepare and plan for those unforeseen risks? ERM is that methodology.

ERM allows for the identification of risks as a part of doing business. This interactive session evaluates how Organizational Resiliency (OR) supports ERM to enable business objectives. ERM allows for the identification and assessment of risks, the development of a proper response, policies, and procedures for addressing unplanned risks, and communication and monitoring activities. With the successful implementation of ERM, BC/DR Professionals develop better plans; devise more accurate responses and safeguard their organizations against planned and unplanned risks.

ERM and OR Programs align by using twin risk methodologies, from an overarching organizational lens, rather than just focusing on a particular vulnerability. Understanding the history and context of ERM helps to raise the bar for BC/DR Professionals. This session enables that discussion and challenges the attendees with creating a common ground.

About Cary Jasgur
Cary Jasgur has over 25 years of experience in various aspects of technology management; 23 years’ experience in leadership and employee development, 23 years’ experience in business continuity and disaster recovery; and 25 years’ experience in finance and budgeting. Those areas include; project and program management, business impact analysis, business continuity, disaster recovery, emergency management, continuity of operations (COOP), information systems security officer (ISSO) duties, FISMA compliance, network administration and support, help desk management, desktop service and support, telecommunications and supply chain and vendor management. Cary has a solutions-driven professional with an extensive and diversified background in a wide range of functions that includes information assurance, security analysis, risk assessment (to include risk identification analysis, awareness, and mitigation practices), strategic planning, technical writing, requirements analysis, facilitating meetings, leadership and management practices including the principles of knowledge management and configuration management.

Cary has extensive experience in all aspects of Organizational Resiliency across multiple industries. He has spoken at several industry conferences on a variety of topics within the Organizational Resiliency space.

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