Breakout Track 6

Breakout Track 6 Tuesday, October 1, 2019: 10:45 a.m. - 11:45 a.m.

Breakout Track 6 – Session 1

Planning for an Infectious Disease Pandemic: A Major Gap in Business Continuity Plans!

When:
Tuesday, October 1, 2019
10:45 a.m. – 11:45 a.m.

Speaker:
Dr. Lisa Koonin, Health Preparedness Partners

Speaker Spotlight

Dr. Lisa Koonin

Many businesses and organizations have made some preparations to cope with a natural disaster, such as a flood, fire, winter storm, or hurricane. However, few businesses have prepared for the effects of a widespread infectious disease pandemic, which can cause high levels of worker absenteeism, disruption of business functions, and significant illness and death. Most experts agree it's not a matter of "IF" but "WHEN" the next pandemic will occur.

Because an infectious disease outbreak can create significant disruption in businesses and communities, they are a major threat. Response to an infectious disease pandemic is complex and cannot be developed "on the fly". Only some businesses are adequately prepared for such an occurrence — even though the cost of unpreparedness is much higher than the cost preparation. This session will describe current infectious disease threats, and focus on practical steps that businesses can take to protect their workers and their operations, by including planning for infectious disease outbreaks in their continuity plans.

About Dr. Lisa Koonin
Dr. Lisa Koonin founded Health Preparedness Partners after her 30+ year career with the U.S. Centers for Disease Control and Prevention (CDC). During that time, she led the development of national preparedness plans and policies, served in leadership positions for multiple national and international emergency responses, conducted large-format exercises, and consulted with businesses, state and local governments, healthcare facilities, non-governmental organizations, academia, and ministries of health around the world, to improve emergency preparedness. Dr. Koonin was the originator of private sector pandemic and emergency response programs at CDC, and has extensive experience working with businesses. Dr. Koonin is a frequent lecturer at national and international conferences on infectious disease preparedness and response, and has published more than 80 peer-reviewed scientific publications. She also currently serves as Adjunct Assistant Professor of Public Health in the Department of Health Policy and Management at the Gillings School of Global Public Health, University of North Carolina at Chapel Hill. Dr. Koonin has experience as a family nurse practitioner and epidemiologist. She earned master of nursing and master of public health degrees from Emory University and a doctorate degree in public health from the University of North Carolina at Chapel Hill.

Breakout Track 6 – Session 2

The State Of Enterprise Risk Management

When:
Tuesday, October 1, 2019
10:45 a.m. – 11:45 a.m.

Speaker:
Stephanie Balaouras, Forrester Research

Stephanie Balaouras

This session will discuss the current state of enterprise risk management (ERM) including ERM roles, responsibilities, and reporting structure, as well as the relationship of business continuity to ERM, the solutions firms invest in to facilitate ERM, and lessons learned from past crises and risk events. The session will use benchmark data from the annual Forrester and Disaster Recovery Journal joint survey on industry trends and market maturity.

About Stephanie Balaouras
Stephanie Balaouras is VP and research director for security and risk at Forrester.

Breakout Track 6 – Session 3

Augmenting Business Continuity: How virtual reality can be used to enhance business continuity and crisis management in your organization

When:
Tuesday, October 1, 2019
10:45 a.m. – 11:45 a.m.

Speaker:
Melissa Muniz Rhodes, Assurance Software

Melissa Muniz Rhodes

Virtual reality (VR) is an emerging technology with a host of possible business applications. In this session, Melissa Rhodes will explore how VR can be used within the business continuity profession and the opportunities that it brings for improving areas such as awareness raising, exercising, and crisis management training. You'll take away practical ideas for your organization and suggestions for how to take your first steps in this area.

About Melissa Muniz Rhodes
Melissa Muniz Rhodes has been in the IT field since 1999, unknowingly starting a disaster recovery journey working the night of 12/31/99 in the server room. Since that night she managed one of HCA’s regional data centers, working recoveries from the supporting end before making the official move to business continuity. Since that move Melissa has found the melding of her knowledge in data center and technology with business continuity to keep her constantly engaged. Making the move to Assurance Software allowed her to expand her network and reach. Through experience and connections, she helps customers gain adoption and ongoing integration of their BC programs. She also shares educational content through webinars and speaking engagements at conferences and BCP chapter meetings throughout the country.

Breakout Track 6 – Session 4

Business Resilience is Vital to Success and Survival

When:
Tuesday, October 1, 2019
10:45 a.m. – 11:45 a.m.

Speakers:
Caitlin Durkovich, Toffler Associates

Caitlin Durkovich

With interconnectedness ubiquitous and increasing geopolitical and economic unknowns, the potential for business disruption has to be viewed as a given. Some companies have learned that the capacity to last is predicated on a healthy culture of business resilience - a mature ability to identify, anticipate, respond, and bounce forward from known and unknown threats. Rather than moving into survival mode, these organizations evolved with change in the operating environment. That takes an ability to look not only inside the organization but also at dependencies beyond ones control. While there's no way to prevent crisis entirely, having an atmosphere in which business resilience is a shared effort and ingrained into the culture is the best way to remain prepared for disruption beyond our value chain. The only real option for most businesses is to control what they can and be prepared that they will also likely have to deal with events that are beyond their control and it requires spending the time and effort to build a culture of business resiliency into the fabric of the organization. Audience take-a-ways:

1) An overview of the differences between business continuity and business resilience in an interconnected world of known and unknown risks.

2) Specific cases studies of how ignoring the "when, not if" principle has exacerbated the consequences of an event, both short and long term.

3) Guidance on building a resilient organization, starting with widening the risk lens, strengthening governance, and creating a culture of resilience.

About Caitlin Durkovich
Caitlin Durkovich leads the security and business resilience practice at Toffler Associates, a future-focused consulting firm. Her expertise in critical infrastructure protection and homeland security, including cybersecurity, makes her a uniquely equipped in navigating the complex operational challenges posed by our increasingly interconnected and interdependent global economy. Over the course of nearly two decades of developing physical and cyber risk management approaches, she has successfully advanced public-private partnerships that drive thought leadership, influence policy, and evolve industry practices to manage security and operational risks.

Prior to joining Toffler Associates, Caitlin served as Assistant Secretary for Infrastructure Protection with the Department of Homeland Security under President Obama. She led the mission to protect critical infrastructure and redefined public-private risk management for emerging issues like complex mass attacks, electric grid security, cybersecurity, GPS resilience, and climate adaptation planning. Her experience also includes leading homeland security projects with several government agencies while at Booz Allen Hamilton and pioneering early warning cyber intelligence at iDefense.

Breakout Track 6 – Session 5

BCI Horizon Scan 2019: An analysis of past and future disruptions faced by resilience professionals

When:
Tuesday, October 1, 2019
10:45 a.m. – 11:45 a.m.

Speakers:
Rachael Elliott, The Business Continuity Institute

Rachael Elliott

The presentation will showcase the findings of the BCI's 2019 Horizon Scan report which provides an in depth analysis of the disruptions organizations have faced over the past year, together with a future threat analysis of the incidents which are top of mind for BC professionals. The report will also look at how organizations are moving towards a more holistic approach to organizational resilience, and using long term trend analysis to help formulate company strategy. The original report was from a global perspective, but this presentation will contrast global activity to North American activity.

About Rachael Elliott
Rachael Elliott joined the BCI in September 2018 with twenty years’ experience leading commercial research within organizations such as HSBC, BDO LLP, Marakon Associates, CBRE and BCMS. She has particular expertise in the technology & telecoms, retail, manufacturing and real estate sectors. Her research has been used in Parliament to help develop government industrial strategy and the BDO High Street Sales Tracker, which Rachael was instrumental in developing, is still the UK’s primary barometer for tracking high street sales performance. She maintains a keen interest in competitive intelligence and investigative research techniques.

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