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Volume 31, Issue 1

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If the future of work is all about employee experience1), what about the workplace? The need to keep on top of the ever-changing trends in how and where people work makes facility management an essential aspect of organizational success… which is why new international guidelines have just been published.

Increasingly complex, the global facility management (FM) market will be worth USD 1 trillion by 2025 – and that’s just that which is outsourced2). Concerned with the management, operation and maintenance of an organization’s facilities, FM is a discipline that needs to balance the rapidly changing needs and demands of the various stakeholders that it serves with effective, safe and sustainable business needs. It affects the health and well-being of all those who come in contact with an organization and covers a wide range of areas including occupancy costs (the second-highest overhead in almost every organization), use of space, maintenance, security, cleanliness, the environment and more.

ISO 41001, Facility management – Management systems – Requirements with guidance for use, has just been published to help FM teams achieve optimum efficiency. Drawing on international best practice, the new management system standard constitutes a benchmark for developing and driving an effective strategic, tactical and operational FM regime. It will also assist organizations seeking to outsource FM, as those providers who are able to demonstrate compliance with the standard will provide them with an assurance regarding their approach and processes.



(TNS) - More than a week after floodwaters ravaged homes, businesses, hillsides and roads, there is still no idea of the cost of the damage — or even a guess of how many structures were destroyed or left uninhabitable.

Assessment teams from Kauai County, the Hawaii Emergency Management Agency and Federal Emergency Management Agency continue to fan out to the hardest-hit areas of Koloa on the south side, Anahola toward the east and Hanalei, Wainiha and Haena on the north shore, said HI-EMA spokeswoman Arlina Agbayani.

Before an application for financial help can be made to FEMA to begin the rebuilding process, Agbayani said, “we still need to gather as much data as we can. … It’s still unknown how many homes were damaged.”



How Businesses Can Minimize Their Risk

It is estimated that well over half of U.S. businesses are out of compliance with the GDPR regulations set to take effect on May 25. Businesses are simply unprepared because they struggle with understanding the regulations and whether or not they are affected. Greg Sparrow touches on issues of GDPR, why businesses fail to meet compliance and what they can do to mitigate their risk.

The General Data Protection Regulation (“GDPR”) is one of the most important topics of conversation for media, along with how it will affect U.S. companies. Since its inception, the GDPR has raised a number of questions as to whether businesses are properly prepared to comply. The GDPR was adopted on April 27, 2016 and allotted a two-year post-adoption grace period for businesses to strategize and implement their compliant approach. With only one month left, it has been reported that an estimated 61 percent of U.S. businesses are not ready for the regulation, and only 67 percent of European-based businesses have begun moving into the implementation phase of their GDPR compliance program.[1] The potential fines have many businesses and professionals concerned about compliance as the May 25, 2018 date of enforcement approaches, yet businesses continue to struggle with fully understanding the regulation and thus fail to launch a comprehensive plan.

Turning our focus to the retail industry, several chains have displayed international influence with the presence of not only brick-and-mortar stores in several nations, but through international marketing efforts. A well-known example includes Whole Foods, an American supermarket chain that previously held over 477 stores in North America and the United Kingdom. After Amazon’s acquisition of the natural foods company in June 2017, the e-commerce giant became America’s fifth-largest grocery retailer. Outside of the benefit of concrete locations near its customers, the marketing data obtained through the acquisition provided Amazon valuable behavioral statistics on grocery-buying habits, patterns and product preferences. It is estimated that over 80 million individuals are Amazon Prime members and, with this new data, Amazon can build accurate predictive analytic models that can suggest to Prime members what they will want, how much they will want and when they will want it.



Wednesday, 25 April 2018 14:18

The GDPR’s Impact On American Retailers

(TNS) - The 1862 flood that went down as the worst washout in modern California history, transforming the Central Valley into a raging sea and stealing countless lives and property, is often described as an improbable 200-year event.

A study published Monday, however, turns those odds in a bad way, saying extreme weather swings from brutal dry spells to intense storms will become increasingly frequent, a phenomenon the authors dub “precipitation whiplash.”

Because of the warming atmosphere, the type of storms that produced the record flooding 156 years ago will probably be three to four times more frequent by the end of this ceyntury. That means San Francisco and Los Angeles are more likely than not to see an 1862-style deluge by 2060, according to the research published in the peer-reviewed journal Nature Climate Change.



You can’t wait until disaster strikes to create an emergency communications strategy, so make it a priority in the new year to determine what will work to keep your community safe.

Whether you’re facing an active shooter situation or a simple weather emergency, detailing your communications plan in advance allows your team to spring into action and notify others — keeping your community safe and allowing them to feel protected during times of crisis. Without a strategy in place, your team may struggle to respond to incidents which can result in additional chaos and confusion. It’s important that your plan is not only detailed, but highly flexible, so you’re able to adjust to changing situation requirements on the fly.

Discuss What Worked and What Didn’t

Taking the time with your communication team to discuss what worked well throughout the year and what didn’t is the first step in updating or creating your strategy. If you were able to successfully reach your community — that’s great! You’re a step ahead, and well on your way to communications success. Would the plan that you created and put into action work well for other types of emergencies? It may help to brainstorm some ideas and how the plan you have could be modified for different events such as widespread power outages in the winter or an active shooter alert.



(TNS) - With cleanup still underway a week after a tornado cut a destructive path across east Greensboro, city officials used one word Sunday to describe moving forward: patience.

“For some it will take weeks, for some months, for others years” to resume their lives, Acting City Manager David Parrish told reporters Sunday.

And then he paused, with city council members, school and safety officials standing behind him.

“Please,” Parrish added, looking directly into a bank of television cameras, “don’t forget about this area.”

In the past week, intersections have been cleared of trees and webs of power lines from where the April 15 tornado touched down near Barber Park and traveled 16 miles northeast through Guilford County.

But there’s still a lot unknown.



Network security is a broad topic – really broad. To read through an entire book of various “security” this and “malware” that might be helpful to some people, but it’s pretty boring to just about everyone else.

Instead, we decided to compile a useful guide consisting of the most important network security terms you should know.



Tuesday, 24 April 2018 16:10

The ABCs of Network Security