Spring World 2018

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 30, Issue 3

Full Contents Now Available!

SolarWinds this week launched a beta of a converged application performance monitoring (APM) and infrastructure monitoring tool.

AppOptics combines SolarWinds’ TraceView APM and Librato, a cloud infrastructure monitoring company it purchased in early 2015.

The unified platform is designed to make it easier to monitor complex modern applications and distributed infrastructure, while eliminating the need for multiple monitoring solutions.

“The era of cloud and digitalization is driving exponential application growth,” Christoph Pfister, executive vice president for products at SolarWinds, said in a statement. “Applications are now the prime medium by which customers experience a brand, making uptime and end-user experience more critical than ever.



Don’t be Caught Unprepared

An emergency is defined as “a serious, unexpected, and often dangerous situation requiring immediate action.” The key word here is “unexpected.” An emergency is an emergency because it is not predictable – but it can be planned for if you understand your most likely threats.

As we are in the heart of hurricane season and have witnessed perhaps two of the worst hurricanes on record, we can all agree Harvey and Irma presented urgent situations. The good news about hurricanes, however, is that they are rarely unexpected. Thanks to modern technology, we have time to plan. We may not know what to expect, we do have certain steps we can take to ensure we come out of it alive, if not well.

The same goes for organizations designing their emergency response strategy. Not every situation can be predicted, but it’s wise to assess your current risks and make plans on how you would respond.



A solid IT architecture keeps your business running efficiently, but what if you don’t have one? These are key indicators for when a rebuild is in order.

Many come into the planning of an IT infrastructure with the best intentions. But even with a solid plan in hand, mismanagement, departmental politics, and emphasis on expediency can morph your implementation into a series of case-by-case decisions and leave you with a structure that doesn’t reflect your original intentions.

How do you know if your organization has strayed from the path? Here are some indicators that the current IT architecture has taken your company hostage.



Monday, 25 September 2017 16:03

Signs of an Unreliable IT Architecture

How many times have you heard business people talk about their DNA – meaning their business culture or something similar?

It’s a little out of fashion now, kind of like SPIN selling, if you remember that. Corporate DNA or the enterprise double helix was supposed to be where business values lived, the “way we do things around here”, and so on.

Now, business DNA and its potential for harbouring business continuity may be set for a comeback, but not as an airy-fairy concept. This time, it really could be engrained in the business or rather in the people who represent the business.



Monday, 25 September 2017 16:02

Business Continuity? It’s in Our DNA, Right?

What’s the difference between a risk, a threat, and a vulnerability? This is worth knowing, because if you can spot the risks in your enterprise and mitigate or eliminate them, you might not have to worry about associated threats.

Proactive action like this can keep your enterprise safe and secure, without having to worry (unduly) about changes in finance, sales, production, IT, or others.

So, the first thing to understand is the definition of each term and how they relate to each other.

A handy way of understanding the relationship between risk, threat, and vulnerability is the following simple equation:

Risk = Threat x Vulnerability x Impact

Now, a threat is something you cannot control. Cyber criminals threaten the security of your systems, while a hurricane threatens power supplies, for example.



Is Your Company Prepared for a Pandemic?

Recent natural disasters such as Hurricanes Harvey and Irma have undoubtedly sparked a renewed interest in continuity planning among many business leaders. When compared with even large-scale weather events, however, a global crisis – particularly a pandemic – is exceedingly difficult to plan for. This article outlines risk mitigation strategies and steps companies can take to ensure business continuity in the event of a pandemic.

Every flu season, public health experts speculate about the likelihood of a future global pandemic and its possible costs to lives and livelihoods. No one doubts those costs will be high. In recent years, outbreaks of highly infectious diseases, though short of pandemic levels, have taken billions of dollars from the global economy and caused untold misery.

For example, the World Bank projected losses of $3.5 billion in Latin America and the Caribbean due to the 2016 Zika virus. The 2014 Ebola outbreak in Guinea, Liberia and Sierra Leone cost those countries an estimated $2.8 billion in overall economic impact through 2015. A study by scholars at Korea University and the Australian National University roughly estimated the global economic impact of the 2003 SARS epidemic at $40 billion.

While public health officials and medical professionals work to understand how to prevent or contain pandemics to save lives, less attention has been paid to containing the economic risks. A 2016 report by the National Academy of Medicine’s Commission on a Global Health Risk Framework for the Future estimates that an outbreak on the scale of the 1918 influenza pandemic would cost the global economy as much as $60 billion a year. Despite this and other frightening estimates, businesses today are unprepared for the revenue losses that will result from the disruption of commerce during a global or even a regional disease outbreak.



Monday, 25 September 2017 15:59

Managing Risk During a Global Crisis

Hurricanes, earthquakes, floods, wildfires and tornados devastate lives and companies. The companies that survive are led by those who invest in emergency plans

When natural disasters strike, four out of ten businesses never reopen, according to FEMA. Of those that do reopen, only 29 percent will be operating two years later.

The aftermath is overwhelming

If employers and company leaders don’t plan for emergencies and don’t plan for business continuity, they become overwhelmed with cascading problems concerning employees, property, logistics, customers, suppliers, investors and media.

Too many employers are in denial and don’t plan for foreseeable emergencies in their location.



Monday, 25 September 2017 15:44

How smart employers survive a natural disaster