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Summer Journal

Volume 30, Issue 2

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It's hard some times to see the forest from the trees, particularly if you are in the deep weeds of daily government or organization communications. But one big thing that is happening in our world is the expectation of engagement. That is participation. That is being part of decisions. That is being listened to and adjusting decisions based on what is being heard.

http://www.emergencymgmt.com/emergency-blogs/crisis-comm/An-emerging-tool-for-012913.html