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Summer Journal

Volume 31, Issue 2

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Recent Salesforce.com issues reported by Chris Kanaracus in PC World caused me to think about business continuity processes in a cloud deployment scenario.

A single service outage does not change my opinion of the cloud. The cloud is good. It reduces the cost of delivering software and provides companies with the ability to rapidly scale their applications up and down. Before the cloud, we spent more time managing applications and less time thinking about how to improve our business. Before the cloud, IT spent time thinking about things like managing servers, service uptime, reliability, and backups. After the cloud, IT has time to focus on initiatives aimed at growing the business.

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