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Summer Journal

Volume 31, Issue 2

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We were told that for health and safety reasons we would have to close half of our health centre (8 consulting rooms) for two weeks during a planned refurbishment. We are a large practice with 10,600 patients. Having struggled in the past with 48 hour access to appointments we wanted to lose as few appointments as possible. The building work was scheduled for the end of October / early November just after the start of the flu campaign, and as Chris Ley and Juan Torres Iturrizaga explain in their article (Using EMIS Web across practices) we had just started to deliver the enhanced diabetes package to our patients.