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Summer Journal

Volume 31, Issue 2

Full Contents Now Available!

Email sputters to a halt, the website goes down, and clients are suddenly on every phone line: if you don’t have an IT department to do damage control, what happens next?

For many enterprises, the popularity of cloud computing and managed services has been a boon to budgets and resources, since it can reduce IT staff workload (or even the department’s size) and provide data storage at a fairly low price. But as some are finding, the decentralization of IT resources can get tricky when it comes to disaster relief.

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