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Thursday, 12 July 2018 14:32

A Two-Stage 911 Procedure May Have Impacted Police Response to the Parkland Shooting

(TNS) — FORT LAUDERDALE, Fla. — When 911 callers reported gunfire at Marjory Stoneman Douglas High School in Parkland on Feb. 14, operators in Coral Springs relayed their information to a regional dispatch center, a process that might have caused fatal delays in the law enforcement response.

The two-step reporting system resulted from Coral Springs’ decision to remain outside a 2013 consolidation of 911 service in Broward County. Parkland relies on Coral Springs for 911 services and the Sheriff’s Office for law enforcement.

“What happened in Parkland was that every single cellular 911 call made from Marjory Stoneman Douglas High School, every kid in that school, everybody in Parkland that was calling 911 to report information, was that it was going to the Coral Springs communications center,” said Pinellas County Sheriff Bob Gualtieri, chairman of the Marjory Stoneman Douglas High School Public Safety Commission.