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Volume 31, Issue 2

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Friday, 10 August 2018 14:31

Dancing the Tango with Your Business Continuity Consultant

Some people who hire business continuity consultants think of them as being like waiters: they expect the consultant to serve them at their leisure then quietly go away, allowing them to enjoy an excellent meal.

However, in my experience—I have been the CEO of a business continuity consulting and SaaS (software as a service) firm for 19 years—companies with this attitude do not get very much out of their consulting engagements, and their programs are the weaker for it.

The best business continuity managers and corporate leaders recognize that working with a BC consultant is, at its best, a lot like dancing the tango.