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Volume 31, Issue 1

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Thursday, 22 February 2018 15:38

Every Crisis Team Should Have These Six Tools

Crisis Management Teams Should Always Have a Toolkit That Supports Them During the Crisis.

One of the questions that I get asked most often is “what are some of the most common mistakes you see as you visit various clients?”  Other than companies not being committed to exercising (another article, another time) my biggest concern is with companies that treat crisis management as something that they would pull together in an ad-hoc fashion.  They may have a Crisis Management Plan, but they don’t treat crisis management as a Program – and therefore aren’t developing, exercising, measuring and refining their tools.  Ideally, your Crisis Management Team has these six tools in their tool belt.