DRJ's Spring 2019

Conference & Exhibit

Attend The #1 BC/DR Event!

Winter Journal

Volume 31, Issue 4

Full Contents Now Available!

Industry Hot News

Industry Hot News (379)

Effective risk management requires reliable, proven emergency notification systems and protocols.

In fact, without the right crisis notification procedures and tools in place:

  • Risks can snowball and become increasingly difficult to manage.
  • Emergency situations can get critical and complicated quickly, potentially putting more people in harm’s way.

Revealing more about the relationship between emergency notification and risk management, the following highlights the top 3 ways these elements work together to reduce the potential for harm and keep employees safe whenever crises may arise.



Supply chain cartoon

It’s in your company’s best interest not to overlook disaster recovery (DR). If you’re hit with a cyberattack, natural disaster, power outage or any sort of other unplanned disturbance that could potentially threaten your business  ̶  you’ll be happy you had a DR plan in place.

It’s important to remember that your business is made up of a lot of moving parts, some of which may reside outside your building and under the control of others. And just because you have the foresight to prepare for the worst doesn’t mean the companies in your supply chain will also take the same precautions.

Verify that all participants within your supply chain have DR and business continuity plans in place, and that these plans are routinely tested and communicated to employees to ensure they can hold up their end of the supply chain in the event of a disaster. If you don’t, the wheels might just fall off your DR plan.

Check out more IT cartoons.

(TNS) - They were as young as 8. As old as 101. At its height Sunday, the list stretched on for 26 pages, offering a staggering 1,202 names.

Most were linked to towns where they may have lived, only about a third had ages. It appeared to include whole families. Seven people from Paradise with the same last name, the oldest 72. A couple in their 80s, another in their 60s and possibly their mother.

The list is a culmination of all the people who were reported missing — and remain unaccounted for — since the devastating Camp fire erupted in Butte County in the early hours of Nov. 8, consuming entire neighborhoods in just hours. That number dropped Sunday for the first time in days, from 1,202 to 993. But it raises a startling question: Could that many people really have died in the blaze?

Authorities say probably not.

The data are far from perfect. Some people may be listed twice, or more. Others may be safe somewhere, unaware that someone is looking for them.



A new survey-based report by EY and the Institute of International Finance (IIF) has concluded that, as technology and ongoing competitive disruption force banks to reinvent themselves, the risk management function must undergo a revolution with risk management professionals balancing their roles and operating models.

The report, ‘Accelerating digital transformation: four imperatives for risk management’ finds that risk groups link strategy and risk appetite (67 percent); identify forward-looking or emerging risks (53 percent); assess strategy and business models from a risk appetite perspective (36 percent); help influence firm risk culture and behaviors (34 percent) and implement effective risk management structures (31 percent).

Four imperatives that boards, senior management, chief risk officers (CROs) and other key executives will have to address to stay competitive, maintain trust, and successfully achieve their digital transformation ambitions are highlighted. The four imperatives are: adapting to a risk environment and risk profile that is changing faster and more intensively than ever; leveraging risk management to enable business transformation and sustained growth; delivering risk management effectively and efficiently; and managing through and recovering from disruptions.



I remember a few years ago when, as enterprise architects, we sat around in the office of the VP of architecture and planned our data strategy on the whiteboard. Replace that clunky warehouse with a modern appliance? Check. Enterprise data model? Of course! The dreaded data governance plan? Yup, but our discussion was about IBM’s latest tooling, not the fact that there was already a data code management group that didn’t talk to IT or care what we did. That was before Hadoop, data lakes, and the open source revolution, but it was just at the dawning of the age of the customer. Had we known then what was coming at us . . . ah well.

My point is that many of our clients sit in similar, if a bit more modern, situations today. I talk to these clients every day, and I want to help them prepare not for the challenges they face today but for what is coming down the pipe. The single biggest overriding factor that should concern CIOs, their staff, and their business is the relentless accelerating pace of business, driven by information technology. The age of the customer began because information technology empowered customers and firms began to offer them more information and more choices. Today, the overriding force is the power that emerging technology is bringing to innovation and business-model change efforts. With each generation of emerging technology accelerating the returns of the next, what we see is sustained, technology-driven business acceleration.



Tuesday, 20 November 2018 15:14

Is Your Data Strategy Ready To Keep Up?

(TNS) - The number of reported dead in Butte County’s Camp Fire did not increase overnight, remaining at 77 on Monday morning, Cal Fire said in an incident report.

The toll had increased by one on Sunday, when the remains of one person were found in an outdoor location in Butte Creek Canyon. Of the 77 dead, 67 have been tentatively identified, according to the Butte County Sheriff’s Office.

A total of 993 people were still reported missing, said Miranda Bowersox, a spokeswoman for the Butte County Sheriff’s Office, on Sunday.

There are now 1,318 people accounted for in the area, Bowersox said, an increase of 604 from Saturday.

The deadliest and most destructive wildfire in California history, the Camp Fire has destroyed more than 15,000 structures total, including more than 11,700 homes, according the Monday morning incident report.



Everbridge to Power Mobile Alerts for the World’s Largest Holiday Parade

BURLINGTON, Mass. – Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and enterprise safety software applications to help keep people safe and businesses running, today announced that the City of New York has deployed its market-leading critical event management platform to alert attendees of the 2018 Macy’s Thanksgiving Day Parade in the event of an emergency, disruption or need to share important information during the festivities. Everbridge powers the statewide emergency notification platform NY-ALERT and the New York City emergency notification platform Notify NYC.

As tens of millions watch from home, more than three million people are expected to attend the nationally-televised parade which kicks off at 9 am ET on Thursday, November 22 this week, stretching 2.5 miles along Manhattan (from 77th Street and Central Park West to 7th Avenue and 34th Street.)

Residents and visitors who are planning to line the parade route are being encouraged to register for alerts by texting THXGIVING18 to 692692 (NYC-NYC) to receive critical updates directly from New York City Emergency Management. Text messages may include safety, traffic, weather, and event alerts, including street closures and detours, transit delays, parade disruptions, reunification locations for missing persons, and updates along the parade route.

Notify NYC will also once again deploy Everbridge for city’s New Year’s Eve celebration on December 31, as an estimated one million people gather in Times Square to usher in 2019.

Everbridge and its Community Engagement solution makes it easy for residents, visitors and attendees to sign up to receive important safety and event information on their cellphones through an event-based keyword. The technology has been deployed at similar large-scale events including the Pride Parade in San Francisco, Mardi Gras in New Orleans, the March For Our Livesrally in Washington, D.C., the Presidential Inauguration, and many championship sports celebrations across the country. It is also regularly used by officials during severe weather situations, including Hurricane LaneHurricane Irma, and the California wildfires.

About Everbridge

Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 4,200 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 2 billion messages in 2017 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Sweden, the Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Crisis Commander®, Community Engagement™ and Secure Messaging. Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, six of the 10 largest global consulting firms, six of the 10 largest global auto makers, all four of the largest global accounting firms, four of the 10 largest U.S.-based health care providers and four of the 10 largest U.S.-based health insurers. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Beijing, Bangalore, Kolkata, London, Munich, Oslo, Stockholm and Tilburg. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook.

Fitness and I have always had a love/hate relationship. For me, it comes and goes in waves, no matter what the driving factors are – feeling better, being a good role model for my kids, an upcoming vacation or just to recover from a stretch of poor eating choices. One thing always remains the same, the only way to get back on track is through planning, training and lots of EXERCISING. My go-to plan usually involves running and setting a goal, such as signing up for a 10-13.1 miler. Due to my gaps in exercising, I usually opt for a couch to 13.1 type of training program. We can take this same approach to get our business continuity program (BCP) up and running or back on track. Unlike me, with a little automation we can close those gaps and stay consistent with the planning and maintenance which will result in the strong evolution of your program.

Let’s face it, life is busy so it’s crucial to make every effort count. When it comes to training for a race, I wish I could tap my sneakers three times and make the process “auto-magic”, knowing that’s impossible I turn to the next best thing…technology. I would be completely lost without my running apps. This technology aids the training process by telling me when to run, rest, recover and to top it off there is a built-in run coach to guide me along the way. Before you know it, I’m couch to 13.1 ready in a short 12-14 weeks!

These same principals hold true for a business continuity program. No matter what the driving factors are, regulatory, or the safety of your employees and stakeholders, these drivers hold us and our organizations accountable. Next comes the technology. A platform like BC in the Cloud takes away some of that heavy lifting.  By leveraging technology, we can make this chore so much easier.



Monday, 19 November 2018 17:18

BCP Couch to Continuity

It’s the time of year when millions of Americans sign up for health insurance, and insurance providers encourage their clients to go in for a checkup or get annual screenings to see where they stand health-wise. The steps to a healthy lifestyle are fairly obvious: eat the right foods, exercise, lose weight (if you’re overweight), reduce stress, protect your skin, and so on. But if you want to lead a more resilient lifestyle – one in which you have greater influence over your circumstances, and the ability to face challenges with courage – the steps are a little different: stay flexible, learn life lessons, stay connected, take action, release tension.

The same philosophy can be applied to enterprises looking to private clouds or hyperscale clouds like Amazon Web Services(AWS) to transform their business. You have to know where you stand in order to implement a program designed to leverage all the resiliency tools in your IT toolkit:

  • Infrastructure architecture
  • Application architecture
  • Backup and Recovery architecture
  • Security posture
  • Governance and Change Management

Having the expertise and resources to execute effectively is where many organizations find they need help. Just as humans are more likely to get sick or injured when their environment is compromised (such as catching the flu or fracturing a wrist from a fall), your applications can fail – not just the infrastructure where they reside.



Monday, 19 November 2018 17:17

Healthy clouds mean healthy business

The Strategic 3 Questions

There are a number of ways organizations can go wrong in terms of strategy. Linda Henman discusses some of the most common ways she’s seen leaders go astray.

Several years ago, I helped the president of a manufacturing company run a strategy initiative. When I walked into the room on the first day, 26 eager faces greeted me. Well-intended though he was, my client had inadvertently turned our strategy session into an execution — a session that promised to kill the strategy before it had a chance to live.

Those 26 people had shown up wondering how they could do what needed to be done, and we hadn’t even discussed what should happen, why that would be important and, most importantly, the benefits of making changes. These professionals had arrived well prepared to talk about vision, mission, plans and values. But they hadn’t given enough thought to what I call the Strategic Three Questions:

  1. A year from now, what do we want to be true that is not true now?
  2. Why is this important?
  3. What benefit will the company enjoy if you achieve this?



Page 1 of 2