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Volume 30, Issue 3

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Thursday, 03 August 2017 14:45

The Use of Praise in Business Continuity

Don’t get us wrong, simply telling somebody how wonderful he or she is unlikely to guarantee business continuity!

However, with the emphasis in business continuity so often laid on technology, tools, and processes, it’s worth pausing for a moment to consider the human aspect. Whereas machines and systems don’t need or respond to recognition of how well they’re doing, the situation is different for people.

Heavily quantified and codified approaches quickly break down when it comes to encouraging staff to make sure that resources are in place to meet business goals without interruption. Here are a few guidelines to help ensure continuity of human endeavour!

Unlike programs and formal processes for systems, flexible guidelines are a better bet for praising people. Indeed, effective employee recognition is more of an art than a science. It’s crucial to understand that praise, when deserved, sincere, and properly expressed, for contributions to business continuity can accomplish two things.