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Volume 31, Issue 2

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Monday, 18 December 2017 15:38

What’s Our Plan For That?

That question usually comes from an executive after some other organization has a business crisis that makes global or national headlines. The question causes anxiety in many Business Continuity Planners.

I remember the first time I got that question. A local business had suffered a lightning strike, cutting power and frying much of their electrical and technology gear.  I can still recall the sudden panic when our CFO asked me that question: “What’s our Plan for that?”

We had no such Plan.  Had we, we should also have had Plans for tornados, hail, parking lot sinkholes, contaminated drinking water and trucks crashing through our lobby doors:  things that had happened to local businesses during the previous year.