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Volume 30, Issue 4

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Thursday, 28 September 2017 14:44

Why MSPs Deserve More Credit for Software Maintenance Work

If you're an MSP, you might have noticed something a little unfair about the tech world today: Software developers get most of the glory, but it's the people who maintain software -- including MSPs -- that do a lot of the hard work to keep systems running smoothly.

I was thinking about the importance of software maintenance recently after reading an op-ed encouraging readers to "get excited about maintenance."

The piece focused primarily on industries like transportation.

But the authors noted that in the software industry, maintenance accounts for well over half of costs and labor.