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Volume 31, Issue 2

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Thursday, 09 August 2018 14:59

You’re hired! Finding the best for the job with new ISO guidelines

An organization’s greatest asset is its employees, but the impact that new recruits have on a company’s success is sometimes less clear. Or is it? New international guidelines have just been published that give recruiters a metric to measure just how well they have done.

When it comes to recruitment, finding the right person for the job not only fills an employment gap, it can have a significant impact on the organization as a whole. Recognizing this, HR departments are now often strategic partners within a company, so measuring the impact of their expertise not only demonstrates their value, but allows for continuous improvement as well.

Measuring the “quality of hire”, or the benefit that newly employed staff bring to a company, is therefore essential to determine the effectiveness of the recruitment process.

Recently published, ISO technical specification ISO/TS 30411:2018, Human resource management – Quality of hire metric, outlines international best practice to do just that. It identifies metrics that can be used to evaluate the link between the new person’s work and the success of the organization.