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Volume 31, Issue 2

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Thursday, 14 December 2017 06:45

Business Continuity, Resilience Professionals Recognize Physical Security and Employee Safety as an Increasingly Major Concern for Ensuring Operational Resilience

CAVERSHAM, UK – Preserving physical security and safety of employees is the greatest concern for business continuity and resilience professionals, especially, when it comes to producing emergency communications plans. This is what emerged from latest Emergency Communication Report, published by the Business Continuity Institute, which showed that one third (34 percent) of the countries visited by those employees are considered ‘high risk’ for safety-related concerns.

The Emergency Communications Report, supported by Everbridge, did deliver the encouraging news that the use of emergency communications plans rose from 84 percent to 86 percent this year. Over a third of those without emergency communication plans stated that these processes are also not included in their business continuity plans. Worryingly, the lack of top management support this year is considered to be another significant issue, rising by 12 percent from last year.

Further findings from the report include:

Organizations are increasingly concerned about communicating with a mobile workforce. 40 percent of organizations reported having more than one-hundred staff who travel overseas. 34 percent considered the countries that their staff travel to as high-risk areas.
The human factor remains pivotal to the success of emergency communications plans. Building skills and raising awareness of emergency communications are central in implementing effective plans during a disruption. 75 percent of respondents include emergency communications plans in their training and education plans.
Business continuity professionals have a central role in managing emergency communications, but they need to collaborate with other resilience disciplines.

Gianluca Riglietti CBCI, Research and Insights Manager at the BCI, and author of the report, commented: “This year the BCI Emergency Communications report highlights how the issue of physical security is on the rise. The number of organizations adopting specific arrangements related to physical security is increasing, possibly due to events such as extreme weather or terrorist attacks. It is important that professionals from different disciplines work together to ensure organizations are made more resilient.”

Imad Mouline, Chief Technology Officer at Everbridge, commented:
“This year’s Emergency Communications Report gives practitioners actionable takeaways to improve critical event preparedness. The results show key improvements but there remain gaps in planning which must continue to be addressed. Amongst these gaps is the time taken to execute plans, and the lack of support from top management. It’s vital that organizations consider the findings and act appropriately to improve their comprehensive approach to critical event management.”

About the Business Continuity Institute

Founded in 1994 with the aim of promoting a more resilient world, the Business Continuity Institute (BCI) has established itself as the world’s leading Institute for business continuity and resilience. The BCI has become the membership and certifying organization of choice for business continuity and resilience professionals globally with over 8,000 members in more than 100 countries, working in an estimated 3,000 organizations in the private, public and third sectors.

The vast experience of the Institute’s broad membership and partner network is built into its world class education, continuing professional development and networking activities. Every year, more than 1,500 people choose BCI training, with options ranging from short awareness raising tools to a full academic qualification, available online and in a classroom. The Institute stands for excellence in the resilience profession and its globally recognized Certified grades provide assurance of technical and professional competency. The BCI offers a wide range of resources for professionals seeking to raise their organization’s level of resilience, and its extensive thought leadership and research program helps drive the industry forward. With approximately 120 Partners worldwide, the BCI Partnership offers organizations the opportunity to work with the BCI in promoting best practice in business continuity and resilience.

The BCI welcomes everyone with an interest in building resilient organizations from newcomers, experienced professionals and organizations. Further information about the BCI is available at www.thebci.org.

About Everbridge, Inc.
Everbridge, Inc. ((NASDAQ: EVBG) is the global leader in critical event management and enterprise safety applications that automate and accelerate an organization’s operational response to critical events in order to keep people safe and businesses running faster. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber-attack incidents, over 3,500 global customers rely on the company’s SaaS-based platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes, and track progress on executing response plans. The company’s platform sent over 1.5 billion messages in 2016, and offers the ability to reach over 200 countries and territories with secure delivery to more than 100 different communication devices. The company’s critical event management and enterprise safety applications include Mass Notification, Incident Management, IT Alerting, Safety Connection™, Community Engagement®, Visual Command Center®, Crisis Commander® and CareConverge™, and are easy-to-use and deploy, secure, highly scalable and reliable. Everbridge serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all four of the largest global accounting firms, all 25 of the 25 busiest North American airports and 6 of the 10 largest global automakers. Everbridge is based in Boston and Los Angeles with additional offices in San Francisco, Lansing, Beijing, London and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook.