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Wednesday, 04 October 2017 14:40

Continuum Announces Enhancements to Backup, Desktop Management Products

Updates include new backup solution built for the needs of small businesses and improved interface for desktop management solution

LAS VEGAS – Continuum®, the exclusive provider of the only vertically integrated IT service delivery platform that enables IT service providers to scale rapidly and profitably, today announced updates and additions to its product lineup at Navigate 2017, the company’s annual user conference. Chief among the additions is Continuity247 Backup, a new, simplified backup solution, as well as updates to its Total Desktop Care Plus package.

“That’s why it’s important that our existing solutions are kept updated alongside our development of new offerings. The updates to our desktop management solution give service providers the ability to better manage their desktop endpoints, ensuring they can deliver a more complete service for their clients.”

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Continuity247 Backup is a new addition to Continuum’s backup and disaster recovery (BDR) portfolio. Backup offers IT service providers the ability to cost-effectively protect small business clients, providing a simple and reliable backup solution that lowers the barrier to entry and minimizes onsite infrastructure. Unlike other solutions on the market, Backup is scalable, with the ability to choose a backup device, and data protection for smaller clients. Service providers can manage Backup from Continuum’s unified BDR platform to improve operational efficiency.

“Succeeding in BDR means being able to provide exactly the right solution for each client,” said Fielder Hiss, VP of Product, Continuum. “By continuing to build our BDR portfolio, we’re giving IT service providers the ability to deliver on that promise to their customers. Our expanded offering lowers the barrier to entry for BDR, ensuring that service providers can meet the needs of small business clients and grow their BDR revenue.”

In addition, Continuum will roll out enhancements to its desktop management solution, as part of the company’s Total Desktop Care Plus package. The updates, which have been developed through feedback from the company’s partnerbase of IT service providers, will bring a new, modernized interface to enhance usability and manage devices. A new Devices page will allow service providers to identify and take action on desktops that need attention, while a Device Details page will give near-real-time health and data for individual desktops.

“IT service providers need to stay ahead of the technological curve to remain competitive,” added Fielder Hiss. “That’s why it’s important that our existing solutions are kept updated alongside our development of new offerings. The updates to our desktop management solution give service providers the ability to better manage their desktop endpoints, ensuring they can deliver a more complete service for their clients.”

Continuum's updated products will begin rolling out from Q4 2017. For more information, visit www.continuum.net.

About Continuum

Continuum empowers managed IT service providers to reshape how they deliver IT services with an intelligent IT management platform that provides a transformative business model, continuous intelligence, a highly skilled on-demand IT workforce and dedicated partner success team. Continuum’s vertically integrated service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, secure, and backup their clients’ IT environments 24/7 from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s BDR product line.

For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow us on LinkedIn and Twitter @FollowContinuum.