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Volume 30, Issue 1

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Tuesday, 29 October 2013 14:30

New Website Marks Vocal’s Evolution

Alongside its new global branding, multi award-winning business continuity and emergency communications specialist Vocal will launch its new website in time for the BCM World Conference and Exhibition, taking place on November 6-7 2013.

The new website has been designed with the user experience in mind, including dedicated news and blog feeds, an interactive user forum, live online assistance, and social interaction. A streamlined navigation system will enable visitors to search and access information based on their industry and desired application, relevant to Vocal’s extensive product range.

Natalie Cooper, Vocal’s Commercial Services Manager explains: ‘We’re taking massive steps forward in developing our products to meet the changing face of global business continuity. iModus was born out of emergency communication but it has evolved as a market leader in business continuity and incident management that has proven its ability to consistently deliver across a diverse range of sectors. Feedback from our customers tells us how user friendly iModus is and we wanted to replicate that ease of use in a highly informative and accessible website.’

Visitors to Vocal’s new website at www.vocal.co.uk will be able to access information on solutions tailored to their specific industry, instantly download contracts, product presentations and documents, access dedicated industry news and information feeds, and join an interactive online user forum. The new live help facility offers instant online assistance with sales and support enquiries.

‘Interaction with our customers is hugely important to us,’ continues Natalie. ‘Our customer user group has been a great success and we wanted to create an interactive online version within our new website. The resulting Vocal Customer E-forum is an extension of our Vocal user group that will allow people within the industry to share practice tips, advice and information and discuss relevant topics with their peers. The experts from Vocal will be online too, with dedicated areas to share useful information and news posts.’

Meet the Vocal team on Stand 46 at the 2013 BCM World Conference and Exhibition, taking place from 6-7 November 2013.

Visit the new Vocal website at www.vocal.co.uk