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Melody Chalaban

Sage North America


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Sage SMB Survey on Mobile Devices:

Mobile Devices Making “Anywhere” a More Efficient Workplace

Eighty-five percent of SMBs see positive results from employees’ using mobile

devices for work

IRVINE, Calif. (March 18, 2013) – Sage North America announced today the results of

its mobile device survey, which recently polled 490 small and midsized businesses

(SMB) in the United States. The Sage SMB Survey on Mobile Devices showed that

laptops (80 percent) and smartphones (81 percent) are the most common devices used

remotely by employees to access work-related information when they are not in the

office, followed by tablets (57 percent).

The Sage SMB Survey on Mobile Devices found that four out of five respondent

decision makers, or 85 percent, whose companies use remote devices feel that it has

had a positive effect on their company’s productivity, while only one percent felt it has a

negative effect. When asked about how their businesses carry out various business

functions, mobile applications are commonly used for keeping business contacts

organized (31 percent), scheduling (26 percent), and keeping a task list and/or

assigning tasks to specific employees (23 percent).

“For many businesses, the mobile device is an extension of the office,” said Joe

Langner, executive vice president of Sage North America. “It affords workers the

freedom to leave the office while maintaining the connectivity necessary to keep

business objectives moving forward wherever they are. Mobility can support

collaboration of internal teams by enabling seamless integration between the field and

the office as well as eliminating potential bottlenecks between departments.”

When asked about having a “bring your own device” (BYOD) policy, 48 percent

responded that they already have this policy in place, while 31 percent have not

considered this option. Another 9 percent have considered but decided against a BYOD

strategy for their businesses. Those who decide against a BYOD policy may be missing

Sage North America

Sage SMB Survey on Mobile Devices

March 2013

Page 2


out on a way to capitalize on the growing trend of conducting work activities on mobile

devices, as the Sage survey found that smartphones, regardless of whether provided by

the employer or furnished by the employee, are used for work over 58 percent of the


Langner continued, “Employees are looking to work beyond the ‘four walls.’ Take mobile

salespeople, for example. They need as much data as possible to close a sale. They

need to be able to access their catalog of items, create sales quotes, and even compare

their sales number against their team’s performance and goals. With mobile business

applications, they can do this anywhere; they’re no longer tethered to the office.”

The Sage SMB Survey on Mobile Devices was conducted among 490 respondents and

has an error rate of +/-4.4% with a 95 percent confidence level.

Complete findings from the study are available here.

About Sage

Sage is a leading global supplier of business management software and services

for small and midsized businesses. The Sage Group plc, formed in 1981, was

floated on the London Stock Exchange in 1989 and now employs more than

13,500 people and supports more than 6 million customers worldwide. For more

information about Sage in North America, please visit the company website at

NA.Sage.com. Follow Sage North America on Facebook,

Facebook.com/SageNorthAmerica, and Twitter, Twitter.com/SageNAmerica.

©2013 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein

are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other trademarks are the property of their

respective owners.