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Winter Journal

Volume 31, Issue 4

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Wednesday, 14 November 2018 17:52

High Availability vs. Disaster Recovery

Written by  JOSEPH GEORGE

Do You Really Need Both? Technical glitches have been plaguing companies across the world, resulting in business downtime and customer impact. In England, after a recent outage, some TSB bank customers could not access their accounts for a month after the incident. A hardware failure at Visa led to an outage across the U.K., Europe, and other countries that left many customers unable to complete payments. The Bank of England (BoE) and the Financial Conducts Authority (FCA) were fed up with the technological failures at financial services companies. In July 2018, they sought to put an end to it, announcing these institutions had three months to outline their exposure to risk and detail their plans for responding to disruptive outages caused by IT breakdowns, cyberattacks, or other issues. This declaration was met with confusion. These financial institutions already had plans in place to respond to outages, or so they thought. They