By Stacy Gardner, Avalution Consulting
Originally posted on Avalution Consulting’s Blog
Most organizations that have experienced a crisis would likely agree that advance planning is critical to enabling an effective response. When a disaster impacts several sites simultaneously, it makes coordination even more chaotic, so the importance of a defined structure increases. Organizations with multiple facilities or sites, especially those within “at-risk” regions, should take proactive steps to prepare their organization for events that require a widespread and coordinated response. Specifically, these preparedness steps include enabling coordination, communication, and adherence to organizational policies in advance of a disaster to ensure all sites implement appropriate response procedures. This article summarizes best practices that help enable sites to work together and execute common, approved response strategies to minimize impact and reduce confusion.
Define Authorities and Expectations
In organizations with centralized policies effective across several sites or facilities, it is important to define specific response authorities and performance expectations within human resources or business continuity policies. Specific policy changes include defining which individuals have authority to close a site as well as closure critieria, such as a public authority emergency declaration. Organizations should define criteria by which individual site leaders can act independently, such as in situations where employees are at risk for an immediate threat, and when additional approval and oversight is necessary from an executive leadership team, such as in advance-warning events.