Speaker Spotlight - Alice Kaltenmark & Lisa Jones

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Alice Kaltenmark | chapter president | The BCI US Chapter

Lisa Jones | chapter vice president | The BCI US Chapter

DRJ Spring 2019 | Tuesday, March 26, 2019 | Breakout Track 7, Session 5 | 1:30 – 2:30 p.m.

DRJ Spring 2019 attendees will be in for a special treat if they attend the presentation “BCI Continuity and Resilience Research Report” by Alice Kaltenmark and Lisa Jones.

The duo have more than three decades of service in business resiliency and business continuity. Kaltenmark is service continuity manager for RELX Technology Services and is vice president of the U.S. chapter of BCI. Jones is business continuity lead at Jefferson University and is a board member for BCI.

In this session, the presenters will share the BCI research report that discusses the current state of organizational resilience through the lens of the global BCI research conducted across the continuity spectrum. Are firms adopting a more joined-up approach? Are they breaking down the slice across the various internal functions? If so, what benefits are they reaping and what was learned on their journey? Do the trends hold true around the globe, or do they differ between North America and the rest of the world? Answers to these questions will be given by Kaltenmark and Jones, who are BCI-USA chapter board members and practitioners. They will also share their research results and lead discussion in Orlando.

This joint presentation style is interactive with audience encouraging all to participate in the discussion of the report findings.

Both speakers have presented at previous DRJ conferences. They have also presented at local and national conferences in their respective regions. They speak with confidence, conviction, and have engaging speaking styles that encourage participation from attendees.

This presentation will share research report findings from BCI’s research team endeavoring to provide a global perspective on the evolution of the continuity and resilience profession in today’s rapidly changing world. The most valuable information will be what transpires as part of the conversation with the other attendees as this is where the research becomes real to each individual from his or her own perspective or viewpoint.

Kaltenmark and Jones will work to show attendees the importance of collaboration across resilience-related disciplines and how necessary a cohesive and effective proactive and reactive response is to protect organizations from whatever happens in and around them.

“It is important to be engaged in this conversation – this is how real change happens. Don’t allow yourself to be satisfied with the status quo. If you do, you’ll be left behind.”

Kaltenmark joined the U.S. chapter of BCI as a voluntary board member in 2015 and is currently chapter vice president. She has more than 20 years of experience in business continuity and disaster recovery in the information solutions industry and more than 35 years of experience in IT. She currently leads the business continuity and disaster recovery program for RELX Technology Services and the global IT disaster recovery program for LexisNexis. In addition, Kaltenmark is a founding member of the RELX BCM Forum and drives the ITDR arm of the second line of defense team. She is also president of the regional non-profit Continuity Professionals of Ohio. She is committed to growing continuity professionals and is passionate about evolving the continuity and resilience profession, keeping it relevant.

Jones joined the U.S. chapter of BCI as a voluntary board member in 2016. She has more than 12 years of experience in business continuity and disaster recovery planning in the healthcare provider and health insurance industry. Her expertise includes governance, plan development, business impact analysis, program management, and crisis management. Currently, she is leading the development of an enterprise business continuity and disaster recovery program for a leading health system and university in the Northeast. Jones has a special passion for plan awareness, applying innovative techniques to mature programs and raise the visibility of contingency planning. Her goal is to ensure organizations recognize the value business continuity professionals provide.

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