Breakout Track 4

Breakout Track 4 Tuesday, March 26, 2019: 8:15 a.m. - 9:15 a.m.

Breakout Track 4 – Session 1

Work from Home – Recovery Strategy Explored

Tuesday, March 26, 2019
8:15 a.m. – 9:15 a.m.

Dan Perrin, Regus
Stephanie Samuels, Voya Financial

Dan Perrin Stephanie Samuels

Test. Learn. Evolve. Hurricanes caused massive flooding, affecting both residents and businesses in Texas, Florida, Puerto Rico, and the Virgin Islands. The best organizations had multi-faceted recovery options which allowed for direct interaction with team members, suppliers and clients. We will explore the testing and planning methods uses by these well-organized firms as they navigated these devastating events and were able to continue operations with virtually no downtime.

About Dan Perrin
Dan Perrin is the Global Solutions Director at Regus.

About Stephanie Samuels
Stephanie Samuels is business resilience office manager for Voya Financial.

Breakout Track 4 – Session 2

Cyberattack – How do you Recover?

Tuesday, March 26, 2019
8:15 a.m. – 9:15 a.m.

Jeff Bever, Lockheed Martin
Scott Messick, Lockheed Martin

Jeff Bever Scott Messick

Cyberattack – how do you recover? What areas do you need to consider ensuring that your company is ready to recover if you are faced with a cyberattack? We will talk about various areas of concern and what could be possible solutions to those areas.

About Jeff Bever
Jeff Bever is responsible for disaster recovery and business continuity for Lockheed Martin.

About Scott Messick
Scott Messick is responsible for destructive resiliency for Lockheed Martin Interactive.

Breakout Track 4 – Session 3

Next Gen BC: The Increased Complexity of Protecting Premises and Cloud-Based Workloads

Tuesday, March 26, 2019
8:15 a.m. – 9:15 a.m.

Dennis Wenk, Dimension Data Americas

Dennis Wenk

Many public cloud providers do not offer data protection as part of their licensing agreements, and many cloud contracts only define “baseline” availability-terms. These provide no protection for recovering services due to data loss or service interruptions. Public cloud providers can pose challenges for organizations whose businesses depend on legacy applications – which may rely on programming languages, system libraries, and execution environments that aren’t fully supported by or readily available in the cloud but are dependent on public cloud workloads. On the flip-side, public cloud providers are rapidly becoming key sources for disaster-recovery-as-a-service.

With so much at stake there are two underlining conversations related to the next generation of business continuity. One is how to protect workloads deployed in the cloud, and the other is how to leverage the benefits of cloud computing in the overall BC strategy.

About Dennis Wenk
Dennis Wenk is a principal consultant with Dimension Data Americas.

Breakout Track 4 – Session 4

Four Things To Make Your Crisis Management Program Rock

Tuesday, March 26, 2019
8:15 a.m. – 9:15 a.m.

Regina Phelps, EMSS

Regina Phelps

Crisis management in most organizations is really a good news, bad news story. The good news is that most companies don’t activate their crisis management program, team, or plan very often. The bad news is that most companies don’t activate their crisis management program, team, or plan very often. What that means is most organizations have never had to expend the time and energy to really figure out exactly what they need. The goal of this session is to help you create both a solid process and team. There are four key things that we often find missing in company teams and plans: clearly identified roles and responsibilities, a formal assessment process, the ability or knowledge to develop an incident action plan and timely and effective communications. This session touches on those four top critical components of a successful crisis management team.

About Regina Phelps
Regina Phelps is founder of Emergency Management & Safety Solutions, a consulting firm.


Breakout Track 4 – Session 5

Resiliency in 2020:
How the gig economy will transform communications

Tuesday, March 26, 2019
8:15 a.m. – 9:15 a.m.

Amber Peters, SAP Digital Interconnect


In the gig economy, organizations will digitally transform into entities made up of more temporary workers (predicted to reach 40% by 2020). Additionally, automation and machine learning will rapidly disrupt current organizational setups. In this economy, how organizations communicate with customers, ‘things’, employees and contingent workforce, will evolve considerably over the next two years. Whereas existing systems & processes focus on the relationship between organizations and employees, this framework needs to be extended as the gig economy unfolds.

Join Amber Peters as she considers how organizations will communicate with customers, devices, employees and contingent workforces during crisis/response management in an increasingly dynamic and complex future.

About Amber Peters
Amber Peters is the Industry Expert for SAP Digital Interconnect.

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