Solutions Track Sessions

Sunday Solutions Track Sessions Sunday, March 24, 2019: 4:00 p.m. – 5:00 p.m.

Solutions Track 1

All Aboard the BC/DR Train

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

John Allen, BC in the Cloud

Speaker Spotlight

John Allen

How do you get senior leadership (and others in your organization) on-board with your business continuity and disaster recovery program? Many people are integrated into your company’s BC/DR program, specifically senior leadership, but do they even know what BC and DR are and how important their roles are to your program? We will explore different ways to get others in your company on-board while adding more value to your program and making your job easier.

About John Allen
John Allen is account manager at BC in the Cloud.

Solutions Track 2

Anyone Can Manage risk – Can you Manage a Global BCP in a Changing World? Join Us!

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

Skip Williams, KingsBridge BCP
Bruce Wingert, Sykes Enterprises

Skip Williams Bruce Wingert

In the ever-changing world of business continuity planning and global businesses, it is great to learn from others, what were their critical requirements, and how they managed risks in our uncertain world. Join Skip Williams, co-founder of KingsBridge and Bruce Wingert, global BCP manager for Sykes Enterprises as they discuss what to look for when it comes to developing your global BCP. When you are responsible for more than 65 locations, 21 countries, and more than 30 languages, it can’t take years to get the first BCP completed. It needs to hit a home run every time, yet be flexible for each BCP to reflect the location it supports. This promises to be a fun, face-paced, straightforward review of what works, what doesn’t, and what you can do to ensure your global BCP is successful.

About Skip Williams
Skip Williams is co-founder of KingsBridge.

About Bruce Wingert
Bruce Wingert is currently the senior manager of business continuity for Sykes Enterprises.

Solutions Track 3

Overcoming the Top 10 ERM Challenges

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

William Hord, Quantivate

William Hord

Very few organizations find ERM easy. The effort requires consensus within the company and even more importantly, strong support from the board and executive management. Organizations with effective ERM programs reap the benefits because it forces them to identify their risks, which helps protect capital, assets, and drives overall company value. As boards and executive management evaluate ERM, they generally walk away with more questions than answers related to the challenges they face when seeking to create a quality program. Join us as we exam the Top 10 common ERM challenges, as well as the creative solutions that have been applied by successful organizations. By better understanding these challenges, you will be more equipped to develop and/or revamp your own ERM program.

About William Hord
William “Bill” Hord has more than 28 years of experience in executive management within the financial services industry.

Solutions Track 4

Ready, Set, Go!:
How to Engage External Resources to Implement or Improve a Successful ENS

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

Deron Dowhower, OnSolve
Janice Hight, OnSolve

Deron Dowhower Janice Hight

Implementing a notification solution seems simple, but often the decisions you make early in the implementation can restrict your flexibility as your program grows and requirements change. Being able to leverage external expertise can help put the right structure in place and make sure you don’t overlook critical decision points. This session will provide impactful ideas for those key decision areas and recommendations that will lead to success. As well, we will provide ideas for engaging external resources to implement or improve your crisis communication solution.

About Deron Dowhower
Deron Dowhower is the vice president of professional services at OnSolve.

About Janice Hight
Janice Hight, vice president, OnSolve’s solutions engineering.

Solutions Track 5

Robots, AI, and Automation: Keeping your Job in the Future of Business Continuity

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

Cheyene Marling, Firestorm Solutions, LLC

Cheyene Marling

When Gartner is giving advice on preparing your organization for the near-future impact of robots, AI, and automation (RAIA), it’s time to start paying attention. No matter how the impending “Fourth Industrial Revolution” will actually take shape, there is no question it will impact our lives and professions. Part one of this panel discussion will focus on the growing capabilities of RAIA in general and how they will impact our work in the near future. Part two will focus on what these changes might mean to the BC profession, and what it might look like to be a BC practitioner in the 2020s. Part three will focus on the skills you need to start developing now in order to adapt to the forthcoming changes.

About Cheyene Marling
Cheyene Marling, Hon. MBCI, has been an executive recruiter for more than 22 years, with 20 years specializing in the business continuity field.

Solutions Track 6

Planning for an Active Shooter Event

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

Sherri Flynn, Recovery Planner
James Bruncati, Active Resilience

Sherri Flynn James Bruncati

Active shooter incidents and other workplace violence are unpredictable and develop quickly. During this session you will learn DHS guidelines for incorporating three basic responses options, how to develop crisis communication and incident plans for employees, and coordinating with first-responders before, during, and after an incident.

About Sherri Flynn
Sherri Flynn, MBCP, CISM serves as a senior product specialist, BC planner at RecoveryPlanner.

About James Bruncati
Lt. James Bruncati currently certified as a master exercise practitioner and a disaster response crisis counselor.

Solutions Track 7

A Solid BIA and the Vendor Community — Everybody Wins!

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

Mark Carroll, Income Research + Management
Steve O’Neal, Agility Recovery Services

Mark Carroll Steve O’Neal

A comprehensive business impact analysis (BIA) validates critical business needs, which often involve key service providers to support the ongoing operation as well as providers in the area of prevention and recovery. Whether related to normal operations or BC/DR, third-party relationships are most successful when each vendor has a detailed understanding of the business. Without that knowledge, the service provider connection is unstable — not good for either you or the vendor. Your providers want you to develop a firm BIA on which you can build your program just as much as you do. This session will focus on the rationale for doing a BIA from the vendor’s viewpoint. You will participate in an actual BIA function survey within a business operation, generating a complete functional BIA in the process, and take away an online BIA survey you can use in or modify for your own environment.

About Mark Carroll
Mark Carroll has more than 30 years of experience in business continuity, risk management, and information technology.

About Steve O’Neal
Steve O’Neal is the disaster solutions architect at Agility Recovery Services.

Solutions Track 8

Cybersecurity: What Happens After the Fall?

Sunday, March 24, 2019
4:00 p.m. – 5:00 p.m.

Christopher Duffy, Strategic BCP
Kevin Johnson, Secure Ideas

Christopher Duffy Kevin Johnson

Cybersecurity incidents continue to plague companies and organizations year after year. It’s “when,” not “if” your company will be hit by a data breach, security issue, or other detrimental incident. The operations of your company depend on your IT systems and data to function successfully. A disaster recovery plan is a necessary part of your organization’s overall risk management and resilience plan and a lifeline when a cyber incident strikes. Discover how to build solid recovery strategies and detailed practices for IT systems with application and infrastructure recovery procedures.

About Christopher Duffy
Christopher Duffy leads Strategic BCP’s professional services division.

About Kevin Johnson
Kevin Johnson is the Chief Executive Officer of Secure Ideas. Kevin has a long history in the IT field including system administration, network architecture and application development.

Solutions Track 9

The Business Continuity Institute: Tell Me More…

Sunday, March 26, 2019
4:00 p.m. – 5:00 p.m.

Alice Kaltenmark, The BCI - US Chapter
Heather Merchan, The BCI - US Chapter

Alice Kaltenmark Heather Merchan

Are you taking advantage of the complementary Business Continuity Institute (BCI) affiliate membership at DRJ Spring 2019? Unsure what the BCI does or can offer you? Established in 1994, the BCI has gained a reputation as the leading membership and certification organization for business continuity professionals globally.

About Alice Kaltenmark
Alice Kaltenmark joined the BCI - US chapter board as a voluntary board member in 2015 and is currently the chapter president.

About Heather Merchan
Heather Merchan joined the BCI - US chapter board as a voluntary board member in 2015 and also serves as Global BCI Board Director as of December 2018.

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