Spring World 2018

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 30, Issue 3

Full Contents Now Available!

Session Materials

Note: Materials are not yet available.

Spring World 2010 offers the second opportunity for attendees to go ‘paperless’ in all sessions. In an effort to be more environmentally conscious, we will not be printing the large conference books for this show.

Print your session material before arriving onsite. Attendees will also receive a CD with session content at the conference, with the option to work from your laptop in sessions (battery power only). Limited printing kiosks will be available at Spring World 2010 for any changes or last-minute printing needs.
 

Below you will find all of the Presentation Files for Spring World 2010. To download the .PDF, click right on the Title of the Session and click "Save Target As."

You will need Adobe Reader to view the PDF Documents.

 

Sunday Workshop Sessions
Title / Download PDFSpeaker
SWS1: Business Impact Analysis Beginning to EndBarney Pelant, MBCP, Barney F. Pelant & Assc.
SWS2: Violence a Preventable Disaster - Understanding and Reducing the RiskDavid Smith, Prof. Workplace Interaction, Inc.
SWS3: Pandemic Planning: Lessons LearnedElizabeth Alexander, Capgemini – New Horizon System Solutions Kurt Sohn, Capgemini
SWS4: How to Build a Remote Work Program for a Business Continuity Plan Brandon Dempsey, Suite Commute Jill Adams Suite, Commute
SW5: The Intersection of BCM and ERM:Risk Identification, Assessement, and MitigationMatthew Gardner, CBCP, Armodis Consulting
SWS6: Mock Disaster ExerciseSponsored By MailGard
General Sessions
Title / Download PDFSpeaker
GS1: Enjoy the RideSteve Gilliland
GS2: How To Design An Effective Disaster Recovery Strategy Without Breaking The BankMarc Langer, Recovery Point Stephanie Balaouras, Forrester Research
GS3: What Has Emergency Management Learned From The Pandemic? Findings From The Second WaveRegina Phelps, EMSS
GS4: Managing Risks for Corporate Integrity: How to Survive an Ethical Misconduct DisasterRobert Chandler, Ph.D., Univ. of Central FL
GS5: Do you Tweet? Corporate Implications of SocialNetworkingJoe McMenamin, McGuire Woods, LLP
GS6: How Will PS-Prep Affect You? Don Grant, FEMA
GS7: “Cloud” Computing And The Lure Of Hosted Solutions Ben Weinberger, Lathrop & Gage,LLC
GS8: A Model Process for Regional Emergency PlanningDr. Laura Myers, Western Carolina Univ.
GS9: Negotiate Strategic (and Global) Resiliency Barry Pruitt, Pinnacle Business Concepts
Breakout Track 1 - Monday , March 22 - 1:30 pm - 2:30 pm
Title / Download PDFSpeaker
SS1: Enhancing Resiliency: Create A More Robust Facility Risk AssessmentBrian Durand, RBSCitizens, N.A., Mark Norton, RBSCitizens, N.A.
MS1: Pfizer Inc: Managing BCfrom a Global Perspective Charles Geraci, Pfizer Inc., Todd Frechette, Pfizer Inc.
TS1: Migrating from Tape to Disk-based Backup and Replication: Best Practices and Potential Pitfalls Wes Owen, HNTB
ES1: The Intersection of IT, Emergency Management and Humanitarian AgenciesTom Phelan, STA
AS1: The Resiliency Equation Linda Hanwacker, The LSH Group LLC
IS1: Integrating Emergency Notification into Your Everyday Communications Strategy Michal Ferber, McLeod Health
Breakout Track 2 - Monday, March 22 - 2:45 pm - 3:45 pm
Title / Download PDFSpeaker
SS2: BIA: A New Approach in Service Oriented Industry Shankar Swaroop, Navy Exchange Service Command
MS2: Mission Assurance: Cyber Risks and the Impact On Your Organization Jerry Vevon, BAH, Jonathon Allen, BAH
TS2: Adapting Private Sector BCMS Methods to Government Requirements Glen Bricker, CBCP, Avalution Consulting
ES2: Rapid Response: One Global Company’s Reaction to H1N1 Erica Agiewich, Cisco
AS2: How To Create Great Recovery Exercises Sam Stahl, CBCP, EMC
IS2: What If You Gave A Disaster And Nobody Showed Up? Gerry Printz, CBCP, AMSADOR, Ltd
Breakout Track 3 - Monday, March 22 - 4:15pm - 5:15pm
Title / Download PDFSpeaker
SS3: Using Smarter Business Resilience For Dynamic Risk ManagementRichard Cocchiara, IBM BCRS
MS3: Elevate your DR Program from the Backroom to the Board Room David Halford, Forsythe Solutions
TS3: Seeing is Believing: Supporting BC/DR with Visual Blueprints Daniel Evenson, Pathway Systems
ES3: Daniel Evenson, Pathway Systems Gale Nordling, Emprimus, Jim Danburg, Emprimus
AS3: BETH3 - An Approach to Practical Resiliency and Recovery StrategiesDavid Sarabacha, Deloitte & Touche LLP
IS3: The DRII Certification Process DRII
Breakout Track 4 - Tuesday, March 23 - 1:30pm - 2:30pm
Title / Download PDFSpeaker
SS4: Current State AssessmentMichael Herrera, MHA Consulting
MS4: A Well-Designed Work From Home Program: The Key To Your Recovery Regina Phelps, EMSS, Donald Adamis, The Northern Trust Co.
TS4: Best Practices for Keeping Your Business’ Computer Systems Up and Running 7x24 Ken Hertzler, NEC Corp of America
ES4: BC/DR Solutions in a Wireless World Tom Serio, Verizon Wireless
AS4: Exercise Your Processes, Not Your Applications Thomas Lee, Trinity Consulting Solutions
IS4: The State Of BC, Crisis Communication And Risk Management Stephanie Balaouras, Forrester Research
Tuesday Workshops - March 23 - 3:00 - 5:30 p.m.
Title / Download PDFSpeaker
WS1: Incident Command System: Best Practices in Emergency ManagementRegina Phelps, EMS Solutions, Lessly Field, Pacific Gas and Electric.
WS2: H1N1 Lessons Learned and Pandemic Exercise Harlan Dolgin, Dolgin Consulting, Brandon Dempsey, Suite Commute

 

WS3: Comprehensive Healthcare in BC Planning Stuart Weiss, CBCP, MedPrep Consulting, Angela Devlen, Wakefield Brunswick
WS4: Incident Management Plan MaturityPeter Laz, MBCP, Deidrich Towne, CBCP, Forsythe Solutions, David Ziev, MBCP, Business Continuity Professionals
WS5: Developing the Recovery Strategy: The Next Step Pelant, MBCP, Barney F. Pelant & Assc.
WS6: Ready, Set, Exercise! How to Develop and Conducta Successful BCP/DRP DrillDr. Steven Goldman Goldman, Mgmt. Consultants

Sessions Menu

Welcome to the Spring World 2010 Sessions Menu. Use the links below to navigate the around the Sessions. The page you are on will be highlighted bold.


Session Materials

Note: Materials are not yet available.

Spring World 2010 offers the second opportunity for attendees to go ‘paperless’ in all sessions. In an effort to be more environmentally conscious, we will not be printing the large conference books for this show.

Print your session material before arriving onsite. Attendees will also receive a CD with session content at the conference, with the option to work from your laptop in sessions (battery power only). Limited printing kiosks will be available at Spring World 2010 for any changes or last-minute printing needs.
 

Below you will find all of the Presentation Files for Spring World 2010. To download the .PDF, click right on the Title of the Session and click "Save Target As."

You will need Adobe Reader to view the PDF Documents.

 

Sunday Workshop Sessions
Title / Download PDFSpeaker
SWS1: Business Impact Analysis Beginning to EndBarney Pelant, MBCP, Barney F. Pelant & Assc.
SWS2: Violence a Preventable Disaster - Understanding and Reducing the RiskDavid Smith, Prof. Workplace Interaction, Inc.
SWS3: Pandemic Planning: Lessons LearnedElizabeth Alexander, Capgemini – New Horizon System Solutions Kurt Sohn, Capgemini
SWS4: How to Build a Remote Work Program for a Business Continuity Plan Brandon Dempsey, Suite Commute Jill Adams Suite, Commute
SW5: The Intersection of BCM and ERM:Risk Identification, Assessement, and MitigationMatthew Gardner, CBCP, Armodis Consulting
SWS6: Mock Disaster ExerciseSponsored By MailGard
General Sessions
Title / Download PDFSpeaker
GS1: Enjoy the RideSteve Gilliland
GS2: How To Design An Effective Disaster Recovery Strategy Without Breaking The BankMarc Langer, Recovery Point Stephanie Balaouras, Forrester Research
GS3: What Has Emergency Management Learned From The Pandemic? Findings From The Second WaveRegina Phelps, EMSS
GS4: Managing Risks for Corporate Integrity: How to Survive an Ethical Misconduct DisasterRobert Chandler, Ph.D., Univ. of Central FL
GS5: Do you Tweet? Corporate Implications of SocialNetworkingJoe McMenamin, McGuire Woods, LLP
GS6: How Will PS-Prep Affect You? Don Grant, FEMA
GS7: “Cloud” Computing And The Lure Of Hosted Solutions Ben Weinberger, Lathrop & Gage,LLC
GS8: A Model Process for Regional Emergency PlanningDr. Laura Myers, Western Carolina Univ.
GS9: Negotiate Strategic (and Global) Resiliency Barry Pruitt, Pinnacle Business Concepts
Breakout Track 1 - Monday , March 22 - 1:30 pm - 2:30 pm
Title / Download PDFSpeaker
SS1: Enhancing Resiliency: Create A More Robust Facility Risk AssessmentBrian Durand, RBSCitizens, N.A., Mark Norton, RBSCitizens, N.A.
MS1: Pfizer Inc: Managing BCfrom a Global Perspective Charles Geraci, Pfizer Inc., Todd Frechette, Pfizer Inc.
TS1: Migrating from Tape to Disk-based Backup and Replication: Best Practices and Potential Pitfalls Wes Owen, HNTB
ES1: The Intersection of IT, Emergency Management and Humanitarian AgenciesTom Phelan, STA
AS1: The Resiliency Equation Linda Hanwacker, The LSH Group LLC
IS1: Integrating Emergency Notification into Your Everyday Communications Strategy Michal Ferber, McLeod Health
Breakout Track 2 - Monday, March 22 - 2:45 pm - 3:45 pm
Title / Download PDFSpeaker
SS2: BIA: A New Approach in Service Oriented Industry Shankar Swaroop, Navy Exchange Service Command
MS2: Mission Assurance: Cyber Risks and the Impact On Your Organization Jerry Vevon, BAH, Jonathon Allen, BAH
TS2: Adapting Private Sector BCMS Methods to Government Requirements Glen Bricker, CBCP, Avalution Consulting
ES2: Rapid Response: One Global Company’s Reaction to H1N1 Erica Agiewich, Cisco
AS2: How To Create Great Recovery Exercises Sam Stahl, CBCP, EMC
IS2: What If You Gave A Disaster And Nobody Showed Up? Gerry Printz, CBCP, AMSADOR, Ltd
Breakout Track 3 - Monday, March 22 - 4:15pm - 5:15pm
Title / Download PDFSpeaker
SS3: Using Smarter Business Resilience For Dynamic Risk ManagementRichard Cocchiara, IBM BCRS
MS3: Elevate your DR Program from the Backroom to the Board Room David Halford, Forsythe Solutions
TS3: Seeing is Believing: Supporting BC/DR with Visual Blueprints Daniel Evenson, Pathway Systems
ES3: Daniel Evenson, Pathway Systems Gale Nordling, Emprimus, Jim Danburg, Emprimus
AS3: BETH3 - An Approach to Practical Resiliency and Recovery StrategiesDavid Sarabacha, Deloitte & Touche LLP
IS3: The DRII Certification Process DRII
Breakout Track 4 - Tuesday, March 23 - 1:30pm - 2:30pm
Title / Download PDFSpeaker
SS4: Current State AssessmentMichael Herrera, MHA Consulting
MS4: A Well-Designed Work From Home Program: The Key To Your Recovery Regina Phelps, EMSS, Donald Adamis, The Northern Trust Co.
TS4: Best Practices for Keeping Your Business’ Computer Systems Up and Running 7x24 Ken Hertzler, NEC Corp of America
ES4: BC/DR Solutions in a Wireless World Tom Serio, Verizon Wireless
AS4: Exercise Your Processes, Not Your Applications Thomas Lee, Trinity Consulting Solutions
IS4: The State Of BC, Crisis Communication And Risk Management Stephanie Balaouras, Forrester Research
Tuesday Workshops - March 23 - 3:00 - 5:30 p.m.
Title / Download PDFSpeaker
WS1: Incident Command System: Best Practices in Emergency ManagementRegina Phelps, EMS Solutions, Lessly Field, Pacific Gas and Electric.
WS2: H1N1 Lessons Learned and Pandemic Exercise Harlan Dolgin, Dolgin Consulting, Brandon Dempsey, Suite Commute

 

WS3: Comprehensive Healthcare in BC Planning Stuart Weiss, CBCP, MedPrep Consulting, Angela Devlen, Wakefield Brunswick
WS4: Incident Management Plan MaturityPeter Laz, MBCP, Deidrich Towne, CBCP, Forsythe Solutions, David Ziev, MBCP, Business Continuity Professionals
WS5: Developing the Recovery Strategy: The Next Step Pelant, MBCP, Barney F. Pelant & Assc.
WS6: Ready, Set, Exercise! How to Develop and Conducta Successful BCP/DRP DrillDr. Steven Goldman Goldman, Mgmt. Consultants

Sessions Menu

Welcome to the Spring World 2010 Sessions Menu. Use the links below to navigate the around the Sessions. The page you are on will be highlighted bold.


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Attendees will find many money saving features for Spring World 2009.

  • Early bird Registration Discounts

  • Affordable hotel

  • Airfare discounts

  • Rental car discounts

  • Free transportation to and from airport via Magical Express

  • Six meals on three days

  • Refreshment breaks

  • Free conference materials

  • Admission to exhibition hall

  • Admission to receptions and hospitalities

  • Mock exercise

  • Cyber City internet area

  • Luggage Tag Service

  • Conference Book Store


Fall World 2009 offers the second opportunity for attendees to go ‘paperless’ in all sessions. In an effort to be more environmentally conscious, we will not be printing the large conference books for this show.

Print your session material before arriving onsite. Attendees will also receive a CD with session content at the conference, with the option to work from your laptop in sessions (battery power only). Limited printing kiosks will be available at Fall World 2009 for any changes or last-minute printing needs.
 

Below you will find all of the Presentation Files for Fall World 2009. To download the .PDF, click right on the Title of the Session and click "Save Target As."

You will need Adobe Reader to view the PDF Documents.

 

Sunday Workshop Sessions
Title / Download PDFSpeaker
SWS1: Dorothy, It’s Time, To Grab Toto!Barbara Citarella, RBC Ltd.
SWS2: Strategic Business Continuity ManagementMatthew Gardner, CBCP, Armodis Consulting
SWS3: Business Impact Analysis Beginning to EndBarney Pelant, MBCP, Barney F. Pelant & Assc.
SWS4: Incident Management Plan Maturity Peter Laz, MBCP, Forsythe Solutions
Deidrich Towne, CBCP, Forsythe Solutions
David Ziev, MBCP, Business Continuity Professionals
SW5: How to Build a Remote Work Program for a Business Continuity PlanBrandon Dempsey, Suite Commute
SWS6: Mock Disaster ExerciseSponsored by Sydion, Limited to 200 registrants.
General Sessions
Title / Download PDFSpeaker
GS1: The Resilient Spirit: Staying Right Side Up in an Upside Down World Eileen McDargh
GS2: Avoiding BC Program PitfallsBill Hughes, SunGard Availability Services
GS3: Using Emergency Management Principals to Manage “Soft Incidents”, Part 2Regina Phelps, EMS Solutions
Liz Granger, CBCP, Visa
GS4: Pandemic! Crisis Communication Challenges and SolutionsRobert Chandler, Ph.D. Univ. of Central Florida
GS5: Strategies for a Successful Business Continuity ProgramRichard Cocchiara, IBM BCRS
GS6: Understanding the Private Sector Preparedness Program Don Grant, FEMA
GS7: The Financial Crisis and Enterprise Risk Management Glen Boyls, CBCP, AMX Intl. Inc.
GS8: Joseph DesPlaines, Frontier AirlinesEnterprise Risk Management and Chapter 11
GS9: Give Them What They Need, Get What You Want: Succeed in Communication Barry Pruitt, Pinnacle Business Concepts
Breakout Track 1 - Monday , September 14 - 1:30 pm - 2:30 pm
Title / Download PDFSpeaker
SS1: How Your BC Program Can Flourish In Tough TimesJerry Reick, CBCP, Robert W. Baird & Co.
MS1: DR/BR Plans – Maintenance and Compliance Strategies John Kotas, CBCP, Allstate Insurance
TS1: Build Your Own High Availability and D/R Hot Site – VirtuallyEddy Sherman, Kitsap County, WA
ES1: The Human FactorRobbie Atabaigi, MBCP, ITIL Foundation
AS1: Leading in a Crisis: Gaining Decision Advantage Phillip Van Saun, Univ. of California San Diego
IS1: Are You Ready? Think Again! Michael Schroeder, CBCP, US Equities
Breakout Track 2 - Monday, September 14 - 2:45 pm - 3:45 pm
Title / Download PDFSpeaker
SS2: Critical Tools for Developing an Action Plan Regina Phelps, EMSS
MS2: How To Get Them to Drink the Koolaid Tonya York, CBCP, McKesson
TS2: BCP Software and Plan Automation (To Infinity and Beyond) Cheryl Bieson, CBCP, Govt. of Alberta
Robert Wolf, ESponder LLC
ES2: Making the Case for Pandemic Flu Preparedness: Lessons Learned Jennifer Lachance, Univ. of CA, Berkeley
AS2: Making Disaster Recovery Standard Operating ProcedureThomas Lee, CVT Global
IS2: Rules and Regulations Martin Myers, MBCP, Bank of America, Glenn Curole, Catagory 5 Svs.
Breakout Track 3 - Monday, September 14 - 4:15pm - 5:15pm
Title / Download PDFSpeaker
SS3: Effective Business Continuity Program FrameworksPeter Laz, MBCP, Forsythe Solutions
Lewis Cox, CBCP, Forysthe Solutions
MS3: House of Cards: Visualizing and Documenting Business Process and IT Infrastructure Daniel Evenson, Pathway Systems
TS3: Deduplication: Shrinking Your Backup Footprint And Backup Window Dan Bailey, MBCP, Hitachi Data Systems
ES3: What To Do With Your BIA Results Robert Giffin, Avalution Consulting
AS3: Exercise OptionsSam Stahl, CBCP EMC
IS3: The Value of Testing Print-to-Mail Recovery Solutions Lee Yeaton, Pitney Bowes
Breakout Track 4 - Tuesday, September 15 - 1:30pm - 2:30pm
Title / Download PDFSpeaker
SS4: Business Continuity Awareness: A Humorous ApproachGerry Printz, CBCP, AMSADOR, Ltd., Brandon, MS
MS4: Crisis Management: Making It Work – Studies From Hurricanes, Wildfires, and Other Major Events Ira Messer, Verizon Wireless
TS4: Delivering Communications Out of Chaos George D. Ragsdale
ES4: Insurance: Are You Covered? What’s the Process? Should You Care? Donald Long, Jr., MBCP, Kingsway America, Inc
AS4: Leading Your People Through an Event , Part 2,Kathryn McKee, Human Resources Consortia
IS4: The DRII Certification Process DRI International
Tuesday Workshops - September 15 - 3:00pm - 5:30pm
Title / Download PDFSpeaker
WS1: How To Maintain The Readiness Of Your Business Continuity Program During A Difficult Economic ClimateRandall Till, CBCP, Master-Card
WS2: Incident Command System – Best Practices in Emergency Management Part 1, Part 2, Part 3, Part 4.

Regina Phelps, EMS Solutions

Lessly Field, Pacific Gas And Electric

WS3: Exercising a Pandemic Plan Harlan Dolgin, Dolgin Consulting. Brandon Dempsey, Suite Commute
WS4: Comprehensive Healthcare BC Planning: Let’s Get Down To The Nitty-GrittyStuart Weiss, CBCP, MedPrep Consulting
Angela Devlen, Wakefield Brunswick
WS5: Developing the Recovery Strategy: The Next Step Barney Pelant, MBCP, Barney F. Pelant & Assc.
WS6: Ready, Set, Exercise! How to Develop and Conduct a Successful BCP/DRP ExerciseSteve Goldman, Goldman Mgmt. Consultants

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Interact with peers who share the same goals in the industry. These networking contacts can be invaluable once you return to work. The contacts you make at the conference can provide input far into the future on a variety of work-related topics. Below is a list of all the companies that previously attended a DRJ Conference:

21st Century Software, Inc.

3n (National Notification Network)

Abbott Laboratories

Accenture

Access Industries, Inc.

Accredo Health, Inc.

Actelion Pharmaceuticals Ltd

Action Figures

ADP

Aetna

Affiliated Physicians

Affinity Federal C.U.

AFLAC

Agility Recovery Solutions

AIG

AIGGS

Ajilon Consulting Australia

Alcon Laboratories, Inc.

Alexandria Real Estate

Alliance Data Systems

Allstate Insurance Co.

Alltel

Ameren Corporation

American Airlines

American Bureau of Shipping

American Express

American Family Insurance

American Honda Motors

AmeriPath/Quest Diagnostics

Amtrak

ANAB

Anadarko Petroleum Co.

Analog Devices

Anchor General Insurance Agency

Aon Global Risk Consulting

Aon Risk Services

Apollo Group, Inc.

Applied Biosystems

Aramco Services Company

Arkansas Blue Cross/Sheild

Arkansas State University

ASC Risk Management Dept.

Association of Contingency Planners

Assurant

AstraZenecaPharmaceuticals

AT&T Consulting Solutions, Inc.

AT&T Labs

Atos Origin

Austin Energy

Autodesk

Automobile Club of Southern CA

Avalution Consulting

Aviagen, Inc.

BAE Systems, L&A, GS

Bahamas Telecommunications Co.

Baldwin Filters

Baltimore City Community College

Banesco, Banco Universal

Bank of America

Bank of Canada

Bank of Hawaii

Bank of Marin

Bank of Oklahoma

Barney Pelant & Associates

Basin Electric Power Coop.

Battelle Memorial Institute

Baylor Health Care Syst.

BBC World Service

BC Consultants

BC Liquor Distribution Branch

BC Management, Inc..

BC Solutions

BCI

BCIT

BCP Media

Becton, Dickinson & Co.

BECU

Belfor USA Group, Inc.

BGCS

Binomial

Blizzard Entertainment

Bloomington Hospital

Blue Cross Blue Shield of MN

Blue Cross/Shield of IL

Blue Cross/Shield of KS

Blue Cross/Shield of SC

BlueCross BlueShield of TN

BMC Software

BMO Financial Group

BNY Mellon Asset Servicing

Booz Allen Hamilton

Bowe Bell & Howell

BP

Branch Banking & Trust

BRCCI/Sentryx

Brigham Young University

Broome County IDA

Bryan McAtte & Associates

BSI Management Systems

Bureau of Land Management

Bureau of Public Debt

Business Continuity Group

Business Continuity Planners, Inc.

CA Dept. of Corrections/Rehabilitation

CA Dept. of Food/Agriculture

CA Utilities Emergency Assoc.

Cal Poly. State University

Cal State University-Northridge

California ISO

CalPERS

Camden

Canadian Centre for Emerg. Prep.

Canadian Pacific Railway

Canadian Tire

CANTV

Capital Group

Capital Group Companies

Cardinal Health, Inc.

Carolan & Associates LLC

Category 5 Services

Cathay Bank

CBS Corporation

CEMP, LLC

Center for Continuity Leadership

Center for Financial Industory

Central AZ Project

Central Intelligence Agency

CESD-OEIGHT

CGI

CGS

Charles Schwab & Co.

Charles Schwab Investment Mgmt.

Chevron Corporation

ChoicePoint

CIGNA

Cincinnati Insurance Companies

Cisco Systems

Cisco Webex

Citrix

City of Garland

City of Houston Airport Syst.

City of Philadelphia

City of Seattle

Clearview Management Consultants

Clorox Services Co.

CMPO

CNA - Analysis & Solutions

CoBank

Cognizant Technologies

Comair Airlines

Comerica Bank

Commerce Bancshares, Inc.

Commerce Bank

Commonwealth of Pennsylvania

CommsFirst, Inc.

Communications Security Establishment

Compushare, Inc.

Computer Services, Inc.

Compuware/American Axle

Concergent, LLC

CONFIDUS Group, LLC

Conservation & Liquidation Office

Constellation Energy

Control Risks

COOP Systems

Corporate Express

Corus

Costco Wholesale

County of Sonoma

Cox Enterprises, Inc.

Cravath, Swaine & Moore LLP

Cruz Vermelha Poutuguese

CSG Systems

Customs & Border Protection

Data Domain

David Snow and Associates

Dayton Superior Corporation

DCC

Deerfield Management

Defense Supply Ctr Columbus

Dell MessageOne

Deloitte & Touche LLP

Delta Airlines, Inc.

Delta Dental

Dept. of Homeland Security

Dept. of Interior, USGS

Dept. of Justice

Dept. of Managed Health Care

Dept. of National Defense, Canada

Dept. of the Treasury

Dept. of Veterans Affairs

Desjardins Group

Dewberry

Dexia Credit Local

DHS/NCS, GETS/WPS

Dimensional Fund Advisors

DISA

Disaster Resource Guide

Disaster Survival Planning Network

Discover Financial Services

DND

Dolby Labs

Dole Food Company

dRay Tech, Inc.

Drexel University

DRI International

DRI Singapore

Duke Energy

Dynamic Network Enterprise, Inc.

eBay, Inc.

EBMUD

eBRP Solutions, Inc.

EdFund

EDS Corporation

Edward Jones

Edward S. Devlin & Assoc.

Eisai Inc.

El Paso Corp.

Eli Lilly and Company

Embarq

Emblem Health

EMC Corporation

EMC Mortgage/JPMC

Emergency Response Mgmt Consulting

EMPLOYERS

EMS Solutions

Encore

Enterprise System Solutions, Inc.

Equity Residential

Ericsson

Ernst & Young

ESi/WebEOC

European Technical Center

EVault

F4W, Inc.

FAA

Fannie Mae

Farm Credit Administration

Farmers Insurance

FBI/CJIS Div.

Fed. Aviation Administration

Fed. Home Loan Bank of Indianapolis

Fed. Home Loan Bank of Seattle

Fed. Home Loan Bank Topeka

Fed. Reserve Bank of Chicago

Fed. Reserve Bank of NY

Fed. Reserve Bank of Richmond

Fed. Reserve Bank of San Francisco

Fed. Reserve Bank of St. Louis

Federal Deposit Insurance Corp.

Federal Reserve Bank

Federal Reserve Info. Technology

Federated Investors

FedEx Custom Critical

FedEx Express

FedEx Ground

FEMA - NPD

Fidelity Investments

Fifth Third Bank

Firefighters Vol. Assoc. of Nepal

First Data Corp.

First Tech Credit Union

FirstBank

Fisher Controls

Flagg Management, Inc.

Flagstar Bank

Florida Hospital

Forest Pharmaceuticals, Inc.

Forsythe Technology, Inc.

FPL Group

Fred Luevano & Associates

Freddie Mac

Frederick County Government - IIT

Frontier Bank

FS-ISAC

FSTC

Fusion Risk Management, Inc.

GAO

Garda

Garland Power & Light

GDS Japan

GE

GE - North American Life/Health

GE Money

GEICO

General Electric Co.

Gen-Probe Incorporated

Georgia System Operations Corp.

GHX

GlassHouse Technologies, Inc.

Global Crisis Services, Inc.

Global Data Solutions

Global Exchange Services

Global Payments

Goldman Mgmt. Consultants

Goodyear Tire & Rubber Co.

Govt. Singapore Investment Corp.

Grange Insurance Companies

Graybar Electric

Great Lakes Educational Loan Svcs.

Greg Christian Risk Management

Grosvenor Capital Management

GTECH

Guardian Holdings Ltd

Guardian Life Insurance

GuideStone Financial Resources

Harford Mutual Insurance Co.

Hargray

Harley-Davison Motor Co.

Hartford Financial Svcs.

HCA Healthcare

Health Canada

Health Care Service Corp.

Health Net

Heatermeals

Helmantoler.Net

Hewlett-Packard

Home Box Office

Honda Financial Services

Host Hotels & Resorts

Hot Topic, Inc.

House of Commons

Houston Airport System

Howard University

HSBC

HSBC North America

Hunt Oil Company

I.T. Crisis Services, Inc.

IAAR

IBFX

IBM

IBM Canada

IBM Canada BCRS

IBM Global Services

IBM Internet Security Systems

IBM Korea

IBM Poland

IBM Portugal

ICSI Consulting Svcs., Inc.

IL Dept. Central Mgt. Services

ImpactWeather, Inc.

IMS Health

Indiana University

Industrial Alliance Pacific Life Ins. Co.

InMage Systems

Intel Corporation

Inter-American Development Bank

Intermountain Healthcare

Internal Revenue Service

Intuit

Investors Group/Great-West Life

Invitrogen

Iowa Health System

Iridium International Inc.

IronKey

iTeam Consulting

Jack Henry & Assoc.

Jack in the Box

JM Family Enterprises, Inc.

JMH Consulting

John Hancock

John Powers Inc.

JPMorgan Chase

JR Simplot Company

Kaiser Permanente

Karl Storz

Keane, Inc.

KETCH Consulting

KeyBank

KidSafety of America

KingsBridge

Kingsway America, Inc.

Kitsap County, Washington

Klay Management, Ltd.

KMH LLP

KPMG LLP

Kraft Foods, Inc.

Kroger

L & D Support

L.A. Care Health Plan

LA Records Management

Laboratory Alliance of NY

LADWP

LAMMICO

Lathrop & Gage L.C.

Lawrence Berkeley National Lab.

Lawrence Johnson Enterprises

LBL Technology Partners

LegacyTexas Bank

Level 3 Communications

LGS/IBM

Library of Congress

LifeTime Media

Lincoln Financial Group

Livermore-Pleasanton Fire

LLoyds TSB Bank

Lockheed Martin

Lord, Abbett & Co.

Lost Arrow Corporation

Lowe's Companies, Inc.

LRS, Inc.

LWG Consulting

Macro International

Macy's Logistics & Operations

Magellan Health Servcies

Mail-Gard

Major Surplus & Survival

Management Science Assoc.

Marsh

MasterCard International

MasterCard WorldWide

Mayo Clinic

McDonald's Corporation

Medco Health Solutions

Medical Mutual

MedImpact Healthcare Systems

Members United Corp. Fed. CU

Meridian Credit Union

Meritain Health

Merrill Lynch

Metro. Water Reclamation District

Metropolitan State College of Denver

Metropolitan Water District So. CA

MF Global, Inc.

MHA Consulting, Inc.

MIB, Inc.

Microsoft

Mid American Energy Co.

Midwest ISO

MIHS

MIR3, Inc.

Monarch Business Resiliency

MoneyGram International

Montefiore Medical Center

Motorola, Inc.

Move, Inc.

MSI Systems Integrators

Munters

Mutual of Omaha

MWS&S

Nagaoka Univ. of Technology

National Defense

Nationwide Financial

Nationwide Insurance/Financial Svcs.

Nat'l Geospatial-Intelligence Agency

NC4

NCCI

Nestle USA

NetApp

Network Appliance

Newedge Financial

NGA

NiSource

Noble Continuity Consulting

Nokia

Nokia Siemens Networks

Nomura Research Institute

Nordstrom

Norman L. Harris & Assoc.

North County Fire Protection

Northern Trust

Northrop Grumman

Novant Health

NRG Energy, Inc.

Nuveen Investments

NYCE Payments Network

NYSE Euronext

O.C. Tanner Co.

Office Shadow, Inc.

Ohio National Financial Svcs.

OhioHealth

OK State Regents for Higher Education

O'Melveny & Myers LLP.

OpenTech Systems, Inc.

Oregon PERS

Oregon Secretary of State

Oregon State Treasury

Pacific Capital Bancorp

Pacific Gas & Electric Co.

PacifiCorp

Paradigm Solutions Int'l

Park Nicollet Health Services

Pathway Systems

PayPal, Inc.

Peak IP Soultions, LLC

Pearson Global Risk Management

Pepperdine University

Perot Systems

Pfizer Incorporated

PG&E

Phelps Dodge/FMI

Phillips Van Heusen

Phoenix

Pinnacle Airlines Corp.

Pinnacle Business Concepts

Pinnacle Training Solutions

Pitney Bowes

Planfore-IT

Port of Los Angeles

Portland General Electric

Portsmouth Naval Shipyard

Premier Continuum Inc.

Premier, Inc.

Prescription Solutions

PriceWaterhouseCoopers

Principal Financial Group

Procovery Risk Consulting, Inc.

Procter and Gamble

Professional Records/Information Mgmt.

Progressive

Prosperity Consulting, LLC

Protiviti, Inc.

Provena Health

Providence Health & Services

Provincial Health Svcs. Authority

Prudential Real Estate/Relocation

PruSpeak, Inc.

Public Health Agency of Canada

PULSE

QBE/Unigard

Qualcomm Incorporated

Radian

RallyPoint

RAND Corporation

Raytheon

Raytheon Intelligence/Info. Syst.

RBC Limited

RCI

Ready America

Recall

RecoveryPlanner

Regus

Rentsys Recovery Services

Repligen Corporation

Research in Motion

Respironics

RI Workers' Compensation Court

Risk Mexico, S.A. de C.V.

Roche

Rogers Communications Inc.

Ross Dress for Less

Royal Canadian Mounted Police

Rutland Regional Medical Center

Sacramento County Elections

SafeData

Sage Business Associates, Inc.

SAIC

Saint Luke's Health System

Salesforce.com

Sandia National Laboratories

Sanofi Aventis

Savvis, Inc.

SBPASC, CareFirst BCBS

Scalent Systems

Scotiabank

Scottrade Inc.

Scottsdale Insurance Company

Scripps Health

Seagate Technology

Sears Canada Inc.

Sempra Energy

Send Word Now

SFK Technology & Security Consultants Ltd

Simpler Life

Sinergia Productiva, S.A. de C.V.

Social Security Administration

Solar Turbines

Solix, Inc.

Sony

Source of Knowledge

Southern California Edison

Southwest Corporate FCU

Southwest Gas Corp.

Spacenet, Inc.

Sparta, Inc.

SRC.SI

St. Luke's Health System

Stanford Management Co.

Staples

Starbucks Coffee Co.

State Auto Insurance

State Compensation Ins. Fund

State Farm Insurance

State of CA, Dept. of Technology Svcs.

State of GA Technology Authority

StatoilHydro ASA

Steelcase Inc.

Stephens, Inc.

Sterling-Wright

Strategic BCP

Strategic Teaching Assoc.

SunGard Availability Services

SunGard Latinoamerica

SunGard Strohl Systems

SunTrust Bank

Susan G. Komen for the Cure

Symantec

Symitar

Systems Technology Associates, Inc.

Talisen Technologies

TAMP Systems

Target Corporation

TCF Studios

TechTeam Global, Inc.

Tectura Corp.

Teichert, Inc.

TELUS Communications, Inc.

Teradyne, Inc.

Texas Children's Hospital

The Capital Group Companies

The Coca-Cola Company

The Dow Chemical Company

The First American Corporation

The Hanover Insurance Grp.

The J.M. Smucker Company

The Lafayette Life Ins. Co.

The LW Group, Inc.

The Northern Trust

The Warranty Group

The World Bank

Think-IT Services

T-Mobile USA

Toyota Financial Services

Trader Joe's

TransAlta

TriWauk UniServ Council

TriZetto Group

Tufts Health Plan

Turner Broadcasting System, Inc.

TW Telecom

Tyco Electronics

U.S. Coast Guard

U.S. Customs & Border Protection

U.S. Securities & Exchange Commission

UBS Global Asset Management

UC Davis Health System

UCSF Medical Center

UNIFI Companies

Union Bank of California

Unisys

Unitrends

Univ. of Missouri-Columbia

Universal Music Group

Universal SmartComp

University of CA - Los Angeles

University of Kentucky

University of San Diego

UPS

USDA

USDA National Finance Ctr.

USDA/OCFO/NFC

USDA/RD/CSC

USPS

UT MD Anderson Cancer Ctr.

VA Dept. of Housing/Comm Devel

Varolii Corporation

VDSS

Verizon Business

Verizon Wireless

Vertex Pharmaceuticals

Virtual Corporation

VISA, Inc.

Vital Data Technology

Volvo Information Technology

Vynamic Solutions NW

Wachovia Bank NA

WaMu

Warner Bros.

Washington Mutual

Wealth Management LLC

Webex Communications

Wellmark BCBS

Wells Fargo

Wells Fargo - Auto Dealer Comm. Svcs.

Wells Fargo Bank

WesCorp

Western Digital Technologies, Inc.

Western Union

Weyerhaeuser

Williams Companies

Williams Data Protection

Wilmington Trust

WMB Tapp Corporation

Wolters Kluwer

Word & Brown

Wright State University

WSIB

Wyeth Pharmaceuticals

XanGo

XTO Energy, Inc.

YUM! Brands, Inc.

Zions Bancorporation

Zions First National Bank

Zurich North America

Zurich/Farmers USA