DRJ's Spring 2019

Conference & Exhibit

Attend The #1 BC/DR Event!

Winter Journal

Volume 31, Issue 4

Full Contents Now Available!

Exhibitors Guide

Download the Spring World Exhibit Hall Floorplan (PDF)

Agility Recovery Solutions - 810, 812
Allstate Office Interiors/Swift Space - 502
American Military University - 815
Association of Contingency Planners - 808
Avalution Consulting - 704
BC in the Cloud - 707, 709
BCS, Inc - 408
Black Swan Solution - 418
Blue Can - 811
Business Continuity Consultants Intl. - 706
Business Protector - 407
CARMA - 401
ClearView Continuity - 402
Continuity Innovations - 416
Continuity Logic - 715
Continuity Shop USA - 817
Disaster Recovery Journal - 821
Disaster Resource Guide - 705
Emergency Communications Network - 400
Enera, Inc. - 813
Everbridge, Inc. - 710, 712

Fairchild Consulting - 505
Firestorm - 419
Forsythe Technology, Inc. - 600, 602
Fusion Risk Mgmt, Inc. - 510, 511, 512, 513
Global AlertLink - 403, 405
IBM Resiliency Services - 601, 603
ICOR - 406
iMapData - 711
ImpactWeather - 714
Infrascale - 509
Inspire Tech - 816, 818
Johnson Consulting - 806
KETCHConsulting - 615
KingsBridge - 713
KPMG - 819
Libelle LLC. - 414
Mail-Gard - 700, 702
MIR3 Intelligent Notification - 717, 719
MissionMode - 514
Noggin IT, Inc. - 803, 805
Phoenix Safe International - 415

PPBI - 804
Premier Continiuum - 801
Quantivate - 517, 519
Recall - 610, 612
RecoveryPlanner - 716, 718
Regus 504, 506
Rentsys Recovery Services - 606, 608
RES-Q Services - 501, 503
Ripcord Solutions - 604
RockDove Solutions - 507
Send Word Now - 616, 618
Strategic BCP - 605, 607
Sungard Availability Services - 617, 619
Symantec - 410, 412
The BCI - 411, 413
VeriStor Systems, Inc. - 800
Virtual Corporation - 611, 613
VOLO, Inc. - 701, 703
X2nSAT - 417
xMatters, Inc. - 500
Xtium, Inc. 802


BOOTH 810, 812

2101 Rexford Road, Suite 350E

Charlotte, NC 28211





Agility Recovery, a former division of GE, is North America’s premier provider of business continuity and disaster recovery solutions to small and midsized organizations. Agility provides robust, sensible and easy-to-implement recovery solutions for an affordable monthly membership fee, providing access to temporary power, office space, communications and computer systems. For more than 25 years, Agility has ensured that businesses are there for their clients and our 100% success rate at fulfilling this promise is why our clients and partners comprise over 19,000 organizations across North America.



3638 Quakerbridge Road

Mickey Spooner

Hamilton, NJ 08619






Allstate Officiers Interiors is a full service contract furniture dealership, specializing in the set up of hit and cold sites as well as data centers using “Swift Space” modular furniture that comes fully assembled and GSA Contract# GS-27F-001AA.



111 W. Congress Street

Anthony S. Mangeri

Charles Town, WV 254114

Manager, Fire and


Emergency Management Outreach



American Military University. AMU students are part of a global community of distance learners studying in all 50 states and more than 100 countries. AMU offers response professionals academic programs including fire science management, emergency and disaster management, homeland security, intelligence studies, administration and more. In the world of emergency operations, conditions change, as does the knowledge needed to lead the response. Our programs are designed to help professionals stay on top of current trends and learn new skills from a respected university. AMY is committed to providing professionally relevant degree programs. Our instructors are industry experts who combine applicable theory with real-world experience. We want you to make an informed decision about the university that’s right for you. For more information about our graduation rates, the median debt of students who completed the program, and other important information, visit www.apus.edu/disclosure.



136 Everett Road


Albany, NY 12205






ACP is the premier organization for business continuity professionals providing a powerful networking and learning environment for its members. Known for its progressive programs, workshops and symposiums, the organization has become a unifying force in defining and leading the continuously evolving fields of business continuity, disaster recovery, and emergency response (the ‘profession’). The organization is strategically aligned with business partners.



323 West lakeside Avenue, Suite 410

Robert Giffin

Cleveland, OH 44113


866 -533 -0575


www.avalution.com, www.bccatalyst.com


Avalution specializes in business continuity and IT disaster recovery consulting, outsourcing, and software solutions for organizations of all sizes. As the first organization in North America to be ISO 22301 certified, Avalution is the leading provider of ISO 22301 assessment and implementation services. Avalution also offers Catalyst – a fully integrated, web-based business continuity planning solution. Available in Basic, Pro, or Enterprise versions to fit your needs, Catalyst combines a simple user interface and on-screen guides with our consulting methodology to make continuity planning easy and repeatable for every organization – regardless of size, industry or geography. Features: business impact analysis, risk assessment, planning templates, exercising, live incident management, insights (automatic metrics), and Bullhorn emergency notification. Stop by booth 704 to learn how Catalyst will streamline your organization’s preparedness capabilities and save you time and money! Can’t wait? Visist bccatalyst.com/signup to start a 30-day free trial.


BOOTH 707/709

630 Freedom Business Center Drive, Third Floor

Greg Synder

King of Prussia, PA 19406

Sales and Client Services





BC in the Cloud was formed by certified industry experts that have over 20 years of experience working in Business Continuity and Disaster Recovery Planning. Our experienced team has worked with every vertical from banking/finance, healthcare, manufacturing, education, energy/utilities, government and more, helping to build, improve and automate business continuity programs. Our focus is providing the best platform that is easy to use with more features at a lower cost. We designed the BC in the Cloud platform to remedy the gaps found in the complicated, under-powered solutions currently available in the marketplace.



207 W. Ash St.

Jim Nelson

Lombard, IL 60148






Established in 1999, Business Continuity Services, Inc. (BCS) is an international consulting company that provides specific expertise in business continuity management, crisis management, data center management, emergency management, facility risk/vulnerability assessments, IT disaster recovery and risk management. Headquartered just outside of Chicago, Illinois, BCS is a small, privately held corporation. Our smaller size, flexibility, and creativity yield significant benefits to our customers along with our experience with customers in every industry and internationally. The mission of BCS is to serve as a right source solution to its customers. This includes listing to and understanding customer needs, being responsive, service-oriented and creative in helping our clients leverage and grow their capabilities. BCS is committed to long-term relationships and the success of our clients.


Booth 218

N17 W24100 Riverwood Drive

Michelle Colosimo

Waukesha, WI 53188


888-723-2466 ext. 1




Black Swan Solutions has more than 30 years experience assisting organizations in preparing for responding to and recovering from the human impact of crises. Our turnkey approach integrates the expertise of experienced, masters-prepared professionals with stare of the art technology. We mitigate organizational risk by ensuring that people get timely and accurate information, as well as the human support they need during and after crisis. In responding to crises ranging from data breaches to mass casualty events, our client organizations, among the most recognized brands in the world, rapidly communicate with stakeholders, demonstrate compassion for victims, and protect their reputation.



N17 W24100 Riverwood Drive

James Skylar

Waukesha, WI 53188






Blue Can provides Premium Emergency Drinking Water with a 50 Year Shelf Life in recyclable cans. Utilizing a state of the art filtration system and patent pending manufacturing process, Blue Can guarantees its water to stay fresh for decades. Designed with Emergency Planning Managers in mind. Blue Can offers a cost effective, long term storage and eco friendly alternative to plastic water bottles. Don’t Wait until it’s too late. Be Prepared.



1672 E. Camino Cielo

Rick Colt

Tucson, AZ 85718

Director Consulting Services





Business Continuity Consultants International (BCCI):

  • Industry Leading, Master Certified Consultants
  • Two Decades of Experience
  • Passionate and Creative about Finding the Right Solutions for Your Company
  • We are the Best at What We Do!



7545 Irvine Center Dr. #200


Irvine, CA 92618

General Manager





Business Protector is a cloud-based application designed for users to easily create, manage, and maintain their BCP and DR plans. Our software is simple to deploy/customize, easy to learn, refreshingly affordable, and highly robust. The BP platform provides you with a sensible solution that does everything you need, accessible whenever you need it. In other words, it just works.



471 N. Broadway #117

Deseré Cardona, MBCP, MBCI

Jericho, NY 11753



This email address is being protected from spambots. You need JavaScript enabled to view it.



The Continuity And Recovery Management Associates is a boutique consultancy dedicated to Business Continuity, Disaster Recover, and most importantly – Personal Preparedness. CARMA’s mission is to prepare your organization to manage the effect of any disruption. What sets us apart is our unique approach of preparing employees BOTH at work & at home. We believe a business’ most valuable assets are their employees. Despite the best Continuity and Recovery planning efforts of any organization, without your employees on hand and focused during a crisis… your business will not easily recover. Our People Program trains employees to plan at home, prepare their families, and develop their own Personal Continuity Plan. With peace of mind at home, you’ve now increased your organizations odds for a successful recovery.




370 1st Avenue ste 5E

Roland Johnson

New York, NY 10010




Making the complicated simple. Clearview is an award-winning Business Continuity Management (BCM) software platform. The integrated SaaS and Mobile application supports the entire BCM lifecycle, as identified by industry standards such as ISO 22301: Impact Analysis; Risk Assessment; Plan development, maintenance, and approval; Plan Exercising; and Incident Management; all embedded in a BCM policy compliance workflow engine. Its intuitive “wizard” questionnaires support a self-service approach, resulting in higher end-user engagement, and ultimately better quality plans and greater incident resilience.



8880 Cal Center Drive, Suite 400

Tabitha Kazarian

Sacramento, CA 95826

Marketing Director





Continuity Innovations is a full service business continuity firm specializing in business continuity software and professional consulting services. We utilize our expertise and proven concepts to develop robust business continuity programs for all types of industries. Our approach is to keep things simple while obtaining viable and valuable results. Our services include: BC Program Development, Business Impact Analysis, Risk Assessment, Crisis Management, Disaster Recovery and more. ContinuityPRO business continuity software offers unlimited users! Easily conduct risk assessments, business impact analyses, develop unlimited plans, and manage incidents all within one toolset. With our easy plug and play installation, you can be up and running your business continuity software in no time. Contact us today to learn more 888-907-9902 or check us out on www.continuityinnovations.com.

CONTINUITY LOGIC - Usability Driven™


555 Lane Road

Jim Holt

Fairfield, NJ 07004

Executive VP


This email address is being protected from spambots. You need JavaScript enabled to view it.



What if you could have a BCP and GRC Platform that’s actually easy for everyone to use? Come see us in booth 614 and learn how Frontline Live was designed with the user in mind. See role based intuitive navigation on any device or browser. See built in training with GuideMe™. Experience total enterprise visibility and recovery. The most user configurable system with an extensible continuity and compliance data model. If you miss us - visit www.continuitylogic.com.



1555 Botelho Drive, #153

Alex Arvanitidis

Walnut Creek, CA 94596

This email address is being protected from spambots. You need JavaScript enabled to view it.





Continuity Shop is the leading training provider of the Business Continuity Institute (BCI) and a global leader in business continuity and resiliency training. Headquartered in the United Kingdom with their North American basis of operation in California, Continuity Shop runs a portfolio of 35 courses, from beginner-level to advanced, around the world. Celebrating their 10-year anniversary in 2014, their consultants and trainers are all Members or Fellows of the relevant professional bodies, including the BCI and BCS. They have a minimum of ten years experience in their field and work across many sectors.



1862 Old Lemay Ferry Rd.

Jon Seals

Arnold, MO 63010






The #1 business continuity publication in the world. Every issue, Disaster Recovery Journal (DRJ) delivers how-to, in depth knowledge into business continuity planning more than any other business publication. This unique ability to take readers further inside the issues has made DRJ the #1 read business continuity publication in the world, one with a circulation and audience that consistently dominates the business continuity magazine field. In addition to the magazine, DRJ sponsors the worlds’ two largest conferences and exhibitions in the industry with as many as 3,000 in total attendances. The shows are held every year in San Diego in September and Orlando in March. Check out www.drj.com to sign up for a free subscription or for more information.



PO Box 15243

Kathy Rainey

Santa Ana, CA 92735






The Disaster Resource GUIDE brings the industry silos together each year in the One-Stop GUIDE. The 17th DR GUIDE will publish in the spring of 2015. The theme will be “Leadership & the Road to Resilience”. The 170+page GUIDE’s organized into six content categories: Planning & Management, Human Concerns, Information Availability/Security, Telecom/Satcom, Facility Issues, Crisis Communication/Response. The GUIDE includes Meet the Pros, What’s New, Vendor Directory, and more than 400 vital resources – associations, conferences and educational institutions. Come to our booth to sign up for a complimentary copy of the 17th Disaster Resource GUIDE and a subscription to the twice-monthly Continuity eGUIDE. Be sure to enter the drawing to win a KOOL Kit – a 72-hour emergency kit.



780 W. Granada Blvd. Ste 200

Chris Connelison

Ormond Beach, FL 32174

Product Manager





SmartNotice, a service of Emergency Communications Network (ECN), is a streamlined notification solution for businesses representing varied sectors including utility providers and health care organizations. The solution is built to enhance internal and external communication and relationships with key stakeholders and staff using an easy to use, Web-based platform. It can be used to increase revenue by reducing collection time on overdue accounts. SmartNotice provides integrated communications across varied platforms including phone, text and email.



www.rapidreach.com / www.call-report.com”

This email address is being protected from spambots. You need JavaScript enabled to view it.

RapidReach is a fully featured emergency notification tool that is available as a cloud based service or an installed system. We support voice, text email , fax and secure desktop and mobile alerting. All recipients may be prompted for response, and all results may be monitored in real time through an easy to navigate WEB page. We are approved by the US Department of Defense and have JITC certification. Go to www.rapideach.com for more information.


BOOTH 710/712

50 N. Brand Blvd.

Meredith Tuffs

Glendale, CA 91203

Sales Operations Admin





Everbridge provides critical communications solutions to more than 30 million end users in all major industries and government sectors around the globe. As the leading provider of critical communication solutions, Everbridge helps clients save lives, manage critical activities and improve the efficiency of daily operations. With the Everbridge solutions suite, clients are able to manage emergencies, mass notifications, incident communications, and situational intelligence from a single system.



237 Highland Rd., Suite 100

Aaron Callaway

Andover, MA 01810

Managing Director





Fairchild Consulting’s methodology blends years of management, business continuity, disaster recovery and information security consulting experience with a forward-thinking innovative approach. Our team was founded by Aaron Callaway, a former Strohl Consulting and SunGard consulting executive. The Fairchild Consulting Team recognized a need, within the business resiliency community, for the next level of consulting service and expertise. Maturing business continuity and information security programs require innovative approaches to continuously drive their programs and program adoption. Fairchild supports organization seeking innovative approaches by implementing our CIA Methodology that includes commitment, innovation and advancement.



1000 Holcomb Woods Pkwy, Suite 130

Jim Satterfield

Roswell, GA 30076






Firestorm® is the premier CrisisCoach®. Firestorm empowers people to manage Risk and Crises. Firestorm has developed unique tools and processes to manage Social Media Risk. The Firestorm PREDICT, PLAN, PERFORM® platform provides secure 24/7 access to plans for business continuity, workplace violence, pandemic and crisis management.


BOOTH 600/602

7770 Frontage Road

Peter Laz

Skokie, IL 60077

Managing Consultant





Founded in 1971, Forsythe is one of the largest, independent IT integrators in North America, serving approximately 1,000 U.S. and Canada-based companies, including 20 of the Fortune 100. Clients come to Forsythe for help optimizing cost, managing risk, improving performance and enabling innovation within their IT and data center operations to deliver greater value to their business. Forsythe’s experience crosses all facets of the data center. Forsythe provides independent professional services and financial solutions, as well as IT products from all the leading IT infrastructure manufacturers and vendors, and related services. Forsythe’s business continuity practice helps businesses focus on gaining operational resiliency within their organization.


BOOTH 510/511/512/513

3601 Algonquin Rd., Suite 510

Andy Mercker

Rolling Meadows, IL 60008

Vice President, Business Development

847-632-1002 x519




Fusion Risk Management, Inc. provides the Fusion Framework® Risk Management & Contingency Planning System, the world’s most advanced and easy-to-use system for comprehensive continuity risk management. Awarded “Most Innovative Product of the Year” from the BCI in 2012 and again in 2013. Fusion Framework System delivers fully integrated BIA, risk assessment, business continuity, crisis and incident management, disaster recovery, supply chain risk management, and enterprise GRC. Provides top-down executive perspective on risks, impacts and resilience across the enterprise and supply chain. Fusion Framework System delivers an innovative organizational model that aligns to your enterprise. Includes comprehensive reporting, dashboards, workflows, file management, and mobile incident response and enterprise collaboration. Fusion Framework System streamlines and optimizes the full lifecycle of your continuity risk management program including assessments, dependencies, gap analysis, plan development, maintenance, testing, incident management, and executive reporting. Fusion provides world-class advisory consulting services for operational risk management, business continuity, crisis management, IT disaster recovery, and data center transformation. Fusion’s founders are recognized industry leaders representing more than 125 years of relevant experience through executive management, consulting and thought-leadership roles including FBCI and BCI Lifetime Achievement Award.”


BOOTH 403/405

900 Virginia Street East, STE 300

Kevin Hall

Charleston, WV 25301






Global AlertLink is the first and only truly integrated solution to include planning tools, incident management, emergency communications and risk management in one application. This unique approach is used by the world’s largest organizations and provides them the ability to gain significant cost savings while realizing vast efficiencies. Our ONE SYSTEM concept streamlines your program and allows you to seamlessly integrate business continuity, disaster recovery, emergency response, personnel accountability, security management, risk management and more under one easy-to-use platform. Our planning module provides complete planning resources, from Assessments, BIA, plan development, customizable templates, workflow and much more. Plans are easily activated into live incidents for exercises and real world scenarios. Global emergency communications is engrained throughout the application and completely. Integrated with planning and incident management.


BOOTH 601/603

International Business Machines Corp.

Kathy Henrich

1 New Orchard Rd

This email address is being protected from spambots. You need JavaScript enabled to view it.





IBM Resiliency Services helps to ensure clients are prepared in today’s “always on” world. We offer resiliency consulting, cloud services, high availability, in-country and global data back-up, and managed rapid infrastructure recovery services. IBM has more than 50 years of resiliency experience with a 100% recovery record for declared disasters. With over 4,000 resiliency professionals in 312 resiliency centers across 68 countries, we tailor solutions to virtually any organization’s risk and compliance needs. Our proven tools and comprehensive methods leverage technology and automation to enable robust testing to ensure our clients meet their recovery objectives. Please visit us at booth #601/603. IBM Resiliency Services -- always there, in an always-on world.



P.O. Box 117

Lynnda Nelson

Lombard, IL 60148






Learn to design resilience into your management of people, places, technical infrastructure, supply chain, and work processes. The International Consortium for Organizational Resilience (ICOR) is an international non-profit education and credentialing organization. ICOR’s University identifies 10 disciplines that support organizational resilience and has developed its education and credentialing program around these 10 disciplines. ICOR’s courses are offered via traditional instructor-led, “live” elearning, and self-study elearning and hard copy course materials. ICOR’s Certificate Program is ANSI Accredited. ICOR’s multi-level credentialing program complements and supports its educational program and addresses entry level to existing practitioners to senior business and government leadership. NEW! ICOR now verifies Self-Declarations of Conformity to ISO 22301. Learn how to get your organization’s BCMS recognize for its alliance and conformance to ISO 22301 requirements.



8280 Greensboro Drive, Suite 800

Bill Rick

McLean, VA 22102

VP Commercial Solutions


/Corporate Security Solutions

www.imapdata.com This email address is being protected from spambots. You need JavaScript enabled to view it.


iMapData’s Advanced Intelligence Management System (AIMS) enables organizations to identify and mitigate unexpected events and threats as well as securely communicate and collaborate with each other. The comprehensive cloud-based, geospatial platform seamlessly integrates the functions of business continuity, situational awareness, risk management and integrated communications and includes 24/7/365 global incident monitoring by trained analysts. In a world of accelerating change, growing uncertainty and increasing global threats, business resilience depends on an organization’s ability to effectively identify, assess and mitigate risk. Accurate real-time intelligence, complete situational awareness and a coordinated response is vital to ensure continuity of operations and public safety. AIMS fuses and transforms vast amounts of complex data from multiple sources into actionable intelligence, empowering organizations to make critical decisions and mitigate risk.



12650 N. Featherwood Drive, Suite 140

Scott R. Jeffries

Houston, Texas 77034

Industry Manager





ImpactWeather, a StormGeo company, is the full time weather department for hundreds of organizations globally, providing them with critical weather-related business decision guidance that enables them to protect their people, their assets and their bottom line. For more information, visit www.impactweather.com.



999 N. Sepulveda Blvd., Suite 100

Amy Shugart

El Segundo, CA 90245

Marketing Manager





Infrascale is the only complete cloud backup and disaster recovery solution, designed for MSPs. Located in El Segundo, California, Infrascale is a worldwide leader in data protection. Infrascale powers more than one-thousand cloud service brands, who support hundreds of thousands of businesses, millions of endpoints, and billions of objects. Infrascale protects mission critical business information on all devices and servers from one Management Dashboard. For more information, visit www.infrascale.com.


BOOTH 816/818

3 Twin Dolphin Drive

Charles Goh

Redwood City, CA 94065

Global Alliance Director

+1-650-549-4133 / +1-650-713-1107




Inspire-Tech provides competitive and robust systems to boost your business continuity plans. In today's environment, we distinguish ourselves with quality, well-architected solutions and excellent services to meet enterprise needs. EasiShare is a Singapore Government Accredited Product which synchronizes your enterprise files to your storage and acts as your backup in case of a server breakdown. By allowing you to create and maintain secure off-site folders, document recovery is now fast and easy on any device. RapidRecall is a proven BCM solution, utilizing immediate and effective communication modes through automated call trees on SMS, Voice Calls and Email. RapidRecall also provides easy-to-read response statistics and graphical reports allowing management to have immediate assessment of the staff readiness and make key decisions swiftly. To find out more about how you can use EasiShare or RapidRecall as BCM tools to address your enterprise needs, visit www.easishare.com and rapidrecall.net.



3175 Golf Rd.

Neil Johnson

Delafield, WI 53018

Executive Consultant





Johnson Consulting is a boutique consulting firm specializing in Business Continuity, Disaster Recovery, and Information Security Consulting. Since 1996 we have been at the forefront of our clients resiliency and deliver a world-classed portfolio of consulting solutions. Always at the forefront of risk mitigation we incorporated Business Continuity Planning with Information Security to form CYBER Solutions for Business Continuity. We blend cutting edge security techniques into industry standard Business Continuity methods for a contemporary and relevant consulting solution. Johnson Consulting is your first choice for Risk Assessment, Business Impact Analysis, Recovery Strategy Selection, Plan Development, Emergency Response Plan Development, Awareness and Training, and Disaster Recovery Plan testing and exercising.Industries include financial services, banking and insurance, retail, airline operations, manufacturing, and others. Veteran owned firm.



2432 Bernel Road, STE 203

Ted Brown

State College, PA 16803

President and CEO





Moving from IT based disaster recovery to business continuity or COOP? KETCHConsulting helps with strategies and implementation. We understand the BCP/COOP people issues. We’re teleworking experts. Executive education and buy-in are KETCHConsulting strengths (improving BCP ROI’s). Our approach to BIA’s, and risk analysis leads the industry. We’re the most knowledgeable experts in Alternate/Hot Sites selection. We develop dozens of alternate recovery strategies for clients; and guarantee contract savings. We execute tabletop exercises, gap analysis and plan audits. We assist in HIPAA, PSPREP, BS25999, and DHS compliance. We have many private sector references, but we’re also leading state, local, and federal COOP consultants. We’re recognized as workplace violence experts. KETCHConsultants are industry leading speakers, educators and authors. We’ve spoken/exhibited at every DRJ conference, among others. We’re all certified (CBCP/FBCI), senior, and experienced (averaging 25 years in IT/15 years in BCP). We can help with budget challenges!



812 Proctor Ave.

Matt Melvin

Ogdensburg, NY 13669

Business Development





Kingsbridge Shield is a SaaS tool, accessible from any internet-enabled device with a browser. (Watch for our IOS and Android apps coming soon!) With 500+ pages of templated content at your fingertips, you have a “first draft in a box”. Whether it’s your first plan, or you want a better tool for your existing enterprise-level BCM, there’s a version of Shield that’s right for you. Need help? We offer turn-key consulting services to write, manage, and exercise your BC/DR plans.



303 Peachtree Street, NE, STE 2000

Stacey Cierco

Atlanta, GA 30308

Manager, Marketing Strategies & Programs





We are in one of the most challenging business environments ever – one which can threaten an organization’s value in many different ways. Increasing regulatory demands, cost pressures, competition from home and overseas – all can affect an organization’s growth agenda. KPMG Advisory can help. Our professionals combine technical, market and business skills that allow them to deliver objective advice that can help you grow your business, improve performance and manage risk more effectively. Many experienced planners are certified and available globally. The firm’s emphasis is on enterprise-wide risk management and end-to-end continuity planning advisory services. Complete business continuity program or project management is available. For more information please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.us.kpmg.com.



3330 Cumberland Blvd., suite 500

Gillian Newberry

Atlanta, GA 30339

Marketing Specialist





Libelle provides a broad portfolio of services, with a focus on Cloud Disaster Architecture and Disaster Recovery in the Cloud as a Service, as well as Near-Zero-Downtime System Migration. Our dedicated Cloud Disaster Recovery Practice utilizes leading cloud providers including AWS for hosting DR systems in the Cloud. Additionally, Libelle just launched brand-new offerings for IDoc Monitoring and Management for distributed SAP system landscapes, Business Service Management to measure, evaluate, and document critical SAP enterprise data, and corporate knowledge management, making information available at the right time in the right place.


BOOTH 311/313

65 Steamboat

Dr. Christine Durfee

Warminster, PA 18974

Sales & Marketing Director





Critical printed and mailed documents that are vital to the success of your organization. Mail-Gard has the solution to produce those documents when a business interruption, of any kind, strikes. As the nation’s leading provider of critical communications recovery services, we operate the only two geographically distant, dedicated recovery centers in the industry, equipped with a variety of printer and inserter hardware to provide the most efficient and effective solutions available. Critical communications recovery is our only business, it’s what we know, it’s what we do. Please stop by our booth to learn how we can develop a plan that insures your critical documents and protects your bottom line, your reputation….your company. And don’t forget to ask about our Trustiff® Electronic Postmarked Email service!


BOOTH 314/316

3398 Carmel Mountain Road

Jeff Lewis

San Diego, CA 92121

Marketing Manager





For over a decade, the MIR3 team has led the industry in providing easy-to-use, advanced and reliable emergency mass notification technologies to organizations just like yours. Small companies, global corporations, government agencies and educational institutions use MIR3 technology to quickly reach any number of people, anywhere in the world. This reduces the time to manage emergencies, saving lives and property, reducing IT downtime and gaining efficiency across the enterprise. Stop by booth #717 and let us know what we can do for you.



20 W. Kinzie Sreet, Suite 1420

Steve Daukas

Chicago, IL 60654

Inside Sales Manager

+1 336.745.9797




MissionMode provides superior collaboration solutions for business continuity and the personalized support you need to ensure your organization’s readiness. We partner with clients on end-to-end incident management because, in a crisis, you don’t just need to communicate the problem, you need to resolve it. Our Situation Center provides an easy-to-use collaboration platform that serves as a virtual command center for your team. Our Notification Center delivers intelligent 2-way messaging across multiple communication devices for mission-critical enterprise use.

Noggin IT Inc.

BOOTH 803/ 805

Ygnacio Valley Road, Suite 300

Laurie Wood

Walnut Creek, CA 945

Dir. Emergency Services Solutions





Noggin IT is an emerging leader in enterprise resilience technology with its next generation cloud based software Noggin OCA. www.nogginoca.com The Noggin OCA resilience platform has a proven track record in emergency and risk management, work safety, BCM and security incidents, compliance and employee/stakeholder communications for corporations and government agencies.Noggin OCA provides a sophisticated workflow system that enables organizations to manage all types of hazards, big and small, providing a better return on investment overall. Noggin OCA is fully configurable and seamlessly integrates with other systems and data sources using open APIs including spatial data including the ESRI platform.



328 N. Mount Zion Rd.

Janet Pape

Lebanon, IN 46052

VP Marketing & Operations





Phoenix Safe offers a complete line of on-site vital records protection. We offer fire resistant files, record safes and media safes. You can trust Phoenix to protect your company.



4939 Elgin Circle


Syracuse, NY 13215






Private and Public Businesses, Inc. is committed to providing the industry with training and BC solutions in partnership with both private and public agencies that contribute to the effective collaboration required for regional disasters.



1010 Sherbrooke Quest #800

Marie-Hélène Primeau, CPA, CA, MBCI

Montréal, Quebec, Canada H3A 2R7






Premier Continuum, Inc., a Montreal based firm since 1997, offers unique products and services for any organization’s business continuity planning, emergency response and risk management requirements. The practical, novel and dynamic approach of its consultants is well appreciated by many large organizations. It is the difficulties experienced in data entry and updating which lead its consultants to develop, with the help of programmers, ParaSolution®, a web-based software, closer to your needs. They think the way you do.


BOOTH 517/519

PO Box 1504

Dan Banning

Woodinville, WA 98072

Director of Marketing





Quantivate is an industry-leading provider of web-based Governance, Risk, and Compliance (GRC) software solutions. Quantivate’s Business Continuity module enables an organization to easily develop implementable plans, keep plans up-to-date, perform exercises, manage incidents, and increases the availability of critical operations across the enterprise. Quantivate Business Continuity is tightly integrated with the company’s other GRC Suite of modules such as Vendor Management, Enterprise Risk Management, IT GRC, Internal Audit, and Regulatory Compliance. Organizations both large and small from multiple industries use Quantivate’s GRC solutions to teardown data silos, manage risk, and cost efficiently manage their GRC initiatives. More information is available at www.quantivate.com or 800-969-4107.


BOOTH 610/612


Lori Nichola


Marketing and Communications Manager

Recall Document Management Solutions, Data Protection Services, Secure Destruction Services and Digital Solutions enable organizations to manage the life cycle of their information, comply with regulation, recover from disaster, and economically manage their information. Recall continues to invest and extend its solutions to best serve its customers’ needs, which are increasing complex and global.


BOOTH 716/718

101 Merritt Blvd.

Jeff Goldstein

Trumbull, CT 06611

Dir. Sales and Alliances





Consistently positioned as a Leader in Gartner’s 2014 BCMP Software Magic Quadrant, RecoveryPlanner has been providing its all-in-one Business Continuity Management software and expert consultancy services to organizations of all sizes and industries since 1999. Our proven methodology is based on and meets all the pertinent BCM frameworks and regulations, such as DRII, BCI’s GPG, ISO 22301, HIPAA and FFIEC; is easy to follow and implement; and has been tested, audited and successfully executed. Other unique features include Mobile Apps; award winning, first-rate Customer Service and Support; and easy migration of data and integration of applications. Experience the award-winning RPX software at live demonstrations held in Room: Fiesta 4, Monday, 3/23 at 12:30 & 5:30pm, and Tuesday, 3/24 at 12:30. These sessions will also feature H.E.L.P. – A Mobile Continuity App for Home & Business!


BOOTH 504/506

15305 Dallas Parkway Ste 400

Daniel Perrin

Addison, TX 75001

Managing Director


Workplace Recovery Solutions



Regus products and services allow our customers to concentrate on their core business, and use their talents to best effect. Be they the largest global corporate or an entrepreneur, we help them to be more flexible, more cost-effective and more agile – and better able to face the unexpected challenges and risks of doing business in the 21st century. Workplace Recovery by Regus provides clients with preferential access to our network of 2000+ global locations in over 100 countries. Workplace Recovery is an on demand service that helps companies manage and mitigate the risks associated with the loss of use of their own offices due to power outage, hurricane, fire, flood, and IT failure.


BOOTH 606/608

200 Quality Circle

Walt Thomasson

College Station, TX 77845

Managing Director





Rentsys Recovery Services is a provider of comprehensive disaster and business continuity solutions for bank, credit unions, mortage lenders and other large enterprise organizations. The company offers fully customizable and testable solutions. These solutions can be combined to provide businesses the ability to fully maintain their regular business functions during a disaster.


BOOTH 307/309

130 Technology Pkwy

Haley Schmidt

Norcross, GA 30092

Marketing Specialist





RES-Q Services specializes in providing resiliency, recovery, and testing solutions as well as delivering the full-range of business continuity consulting services. Through innovative solutions, we help organizations create, implement, and maintain resiliency and recoverability of their critical business functions. Our experts help organizations reduce recovery time and increase system availability to minimize the impact to your business while driving down costs.



209 4th Avenue South, Suite 201

Phil Lambert

Edmonds, WA 98020

President and Founder





Ripcord is a management consulting, advisory and training firm that specializes in business continuity, disaster recovery, crisis management, emergency management and life safety programs. Originally founded as The Center for Continuity Leadership, our mission is to condition organizations for the future while minimizing then operational and reputational impacts when a significant business shift or disruption occurs. Through custom-designed training and proven programs, we engage, equip and empower individuals to respond efficiently and effectively to a threat – proactively readying the organization for rapid change.



205 Van Buren Street, Suite 150


Herndon, VA 20170






RockDove Solutions, developer of In Case of Crisis is an award winning mobile solution that helps institutions and their safety professionals' better care for the well-being of their people by offering easy and secure access to institutional-specific emergency procedures and safety guidelines. The fully customizable mobile solution brings organizations' unique content to life on the Apple iOS, Android, Blackberry Passport and Kindle Fire devices. For more information, stop by Booth #507, call us at 800-787-1639 or visit us at www.rockdovesolutions.com.


BOOTH 616/618

224 West 30th Street, Suite 500

Sheri Ann Laza-Schmitz

New York, NY 10001

Marketing Associate





Headquartered in New York City, and founded as a direct result of personal experiences during 9/11, Send Word Now is the leading worldwide provider of on-demand alerting for crisis communication. The company’s easy-to-use, web-based emergency notification solutions and mobile applications are today utilized by businesses, government agencies, universities and non-profit organizations to ensure fast, effective and two-way communication when it is needed the most. Send Word Now’s enterprise-class and award-winning notification service is capable of transmitting tens of thousands of voice and text messages in minutes, while ensuring a full audit trail for after-action reporting and follow-up. Its conferencing and workflow solutions keep everyone informed and connected to the people and information necessary for safety and resilience.


BOOTH 605/607

600 W. Germantown Pike, Suite 400

Jim Tagliaferri

Plymouth Meeting, PA 19462

Marketing Manager

866-594-SBCP (7227)




Strategic BCP consultants lead the way in elevating the productivity and relevance of business continuity management (BCM) professionals. Our ResilienceONE BCM software—named DRI 2013 Business Continuity Planning Software of the Year—helps practitioners save time and money, and avoid negative consequences. It provides a comprehensive, convenient way to integrate plan development and management for business continuity, disaster recovery, BIA, risk assessment, and crisis management, in one cloud-based solution. Its 50,000 end-users worldwide are able to build plans in days, not weeks, thanks to FREE migration, configuration, and training. Jargon-free methodology promotes quicker, easier implementation, while built-in drag-and-drop custom reporting harnesses the power of a fully relational database.


BOOTH 617/619

680 East Swedesford Road

Marc Wezner

Wayne PA 19087

Senior Director, Sales





Products and Services: IT availability and business continuity products and services including solutions for managed recovery, enterprise cloud computing services, colocation, online backup, continuity management software, and consulting. Sungard Availability Services provides IT Operations support to IT departments that need to ensure business viability by keeping mission critical information and applications up and running. Unlike other companies that offer individual technology services, Sungard AS is focused on providing responsive and integrated disaster recovery, managed IT services, IT consulting and business continuity management software solutions, to help organizations keep people and information connected. With more than 30 years of expertise in disaster recovery and business continuity, Sungard AS is the ideal IT availability services partner. We offer solutions ranging from enterprise cloud to managed services, colocation, cloud backup, and more. To learn more about Sungard AS’s flexible solutions and proven expertise, call 1-866-714-7209 or visit www.sungardas.com.


BOOTH 410/412

350 Ellis St.

Eric Hennessey

Mountain View, CA 94043

Sr. Product Marketing Manager





Symantec protects the world’s information and is a global leader in security, backup and availability solutions. Our innovative products and services protect the people and information in any environment – from the smallest mobile device, to the enterprise data center, to cloud-based systems. Our world-renowned expertise in protecting data, identities and interactions gives our customers’ confidence in a connected world.


BOOTH 411/413

1964 Gallows Rd, 330


Vienna, VA 22182






The Business Continuity Institute is the world’s preeminent business continuity membership organization. Established in 1994, the BCI focuses on enabling practitioners in the emerging discipline of Business Continuity Management (BCM) to obtain guidance and support from their fellow practitioners, as well as to offer professional training and certification programs to disseminate and validate the highest standards of competence and ethics. The BCI is a membership organization – owned by the members and run for their professional benefit – with more than 6,500 members worldwide in over 90 countries. Individual membership of the BCI brings a wide range of benefits including: publications, workshops, forums and conferences but most importantly an internationally recognized certification. For information on training and certification as well as membership, please visit: www.thebcicertificate.org.



3308 Peachtree Industrial Blvd.

Joy Waggoner

Duluth, GA 30096

Director of Sales & Business Development


and Services



When it comes to your IT journey, there is no better partner than VeriStor. We recognize that a successful data center strategy requires a holistic approach to the entire infrastructure to ensure that key dependencies are designed and implemented based on virtualization best practices – all while fueling business productivity. Since 2001, VeriStor has been custom designing and implementing performance-enhancing IT solutions for enterprise and mid-market companies. As the go-to IT provider in the Southeast, VeriStor is dedicated to leveraging the latest technologies and best-of-breed solutions to support your company’s complex enterprise IT projects. Simply stated, VeriStor helps businesses achieve an IT infrastructure that accelerates business growth, improves efficiencies, and reduces costs.


BOOTH 611/613

98 US Highway 46, Suite 12

Margaret Langsett

Budd Lake, NJ 07828

Executive Vice President



Virtual is continuing our year of many milestones. Virtual Corporation turned 20 in February and the BCMM® and our amazing planning software Sustainable Planner® were both introduced 10 years ago. The Virtual team has spent the past 20 years providing exceptional consulting services and tools in support of organizational and event/exercise management, BCMM® self-assessment, supply chain, risk and hazard vulnerability assessments. Virtual believes that you know the best way for your organization to manage risk and planning, so SP is designed for unlimited flexibility and ease of use to ensure successful implementation and a happy user community. Visit us at booth #601 & 603 for a demonstration of the Complete BC Program software that actually does what you need it to do, and receive a value-packed birthday “goodie bag”.


BOOTH 701/703

1 Sunshine Blvd.

Mike Flannery

Ormond Beach, FL 32174

National Sales Manager





Strategic BCP consultants lead the way in elevating the productivity and relevance of business continuity management (BCM) professionals. Our ResilienceONE BCM software—named DRI 2013 Business Continuity Planning Software of the Year—helps practitioners save time and money, and avoid negative consequences. It provides a comprehensive, convenient way to integrate plan development and management for business continuity, disaster recovery, BIA, risk assessment, and crisis management, in one cloud-based solution. Its 50,000 end-users worldwide are able to build plans in days, not weeks, thanks to FREE migration, configuration, and training. Jargon-free methodology promotes quicker, easier implementation, while built-in drag-and-drop custom reporting harnesses the power of a fully relational database.



Satellite Access Center

Tim Aboudra

1310 Redwood Way

Sales Manager

Petaluma, CA 94954




X2nSat is a full Satellite Network Operator providing highly reliable, cost effective wireless network and communications solutions. We offer full turn-key Business Continuity and Wireless Broadband products that are path diverse and secure. We own, operate and maintain several satellite networks that provide service anytime, anywhere. We support our customers with our own 24/7/365 Network Operations Center. Serving the needs of our customers since 1996, we provide enterprise solutions for customers of any size. Our product offerings have the flexibility to meet specific end user requirements.




Kari Reynosa


Events Manager

xMatters builds relevance engines that connect people with what they need to know at exactly the right moment, so they can take immediate action. Our relevance engines work with existing enterprise applications, technologies, and processes to help businesses run faster and smarter. More than 900 global firms use xMatters to make their products and services more valuable, both internally and to their customers and shareholders. Founded in 2000 as AlarmPoint Systems, xMatters is headquartered in Pleasanton, CA with European operations based in Woking, U.K. and Asia Pacific operations based in Sydney, Australia. More information is available at www.xmatters.com or 1-866-xMattrs or +44 (0) 1483 722 001 UK.



650 Park Avenue, Suite 220

Jen Wozniak

King of Prussia, PA 19406

Marketing Specialist & Officer Manager





Xtium is the next generation business partner delivering secure, flexible cloud-based solutions that enable business growth. We extend your IT capability by offering enterprise class, fully managed cloud hosting solutions for your network, data and production applications. We are the only business partner that offers certified solutions from Riverbed, SAP, and VMware. We’re also the only partner that can provide your company with onsite disaster recovery and local failover paired with enterprise class clouds infrastructure that completed the trifecta of reliability and scalability for your business. Find out how Xtium can take your business to the next level at www.xtium.com.



The BCI is the official BCM Education of DRJ

Get certified at DRJ's Spring World 2015 with the BCI

Four days plus optional exam

The official Good Practice Guidelines (GPG) course is the most comprehensive, complete review of Business Continuity concepts and industry good practice from around the world and serves as the foundation for the Certificate of the BCI examination. The Good Practice Guidelines Course covers the six Professional Practices, taking students through each stage of the BCM Lifecycle.

BCI Post-Conference Course (Certification Training)

The BCI Good Practice Guidelines Course and Certification of the BCI (CBCI) Examination

Duration: 4 Days
March 25, 2015 1:30 PM - 5:30 PM
March 26, 2015 8:30 AM - 5:00 PM
March 27, 2015 8:30 AM - 5:00 PM
March 28, 2015 8:30 AM - 12:30 PM

March 28, 2015 1:30PM - 4:30PM

$2,156 for Class Only
$2,656 with CBCI examination

Kathleen Lucey


Kathleen Lucey

The BCI Good Practice Guidelines training course is a an instructor led class which teaches the methods, techniques and approches used by Business Continuity professionals worldwide to develop, implement and maintain an effective Business Continuity Management program and improve organizational resilience, as described in the Good Practice Guidelines (GPG) which is aligned to ISO 22301.

This course is designed for those individuals seeking to complement practical experience in Business Continuity (BC) or a related field through some formal training based on the GPG, and for those wishing to achieve an internationally recognized certification in Business Continuity by preparing to take the Certificate of the BCI (CBCI) Examination.

Plus optional CBCI examination, half day, post class

About Kathleen Lucey
Lucey has held the FBCI certification since 2000 and is a thought leader in the industry. Her publications have appeared in many professional journals in the US and the UK, including her monthly column which appeared in the Disaster Resource Guide from 2012 to 2014. She is a sought-after instructor and speaker at industry conferences. Her experience is both wide and deep, the result of a 20-year consulting career in BC/DR.


Why get certified by the BCI?

Certification with the BCI is so much more than just obtaining the credential. By getting certified and becoming a BCI member you will benefit from access to:

  • Thought Leadership - Our research department conducts surveys and produces industry leading reports including Horizon Scan, Emergency Communications and Supply Chain Resilience.

  • Events - We host events, training and awards around the world including BCI World Conference & Exhibition and North America Awards held annually at DRJ Spring World.

  • Continuous Professional Development (CPD) - This ensures you are kept up-to-date with the latest industry developments.

  • Networking & Exchange - The BCI has numerous chapters and forums globally including the US and Canada.

  • Mentoring Program - offers great scope for improving knowledge, understanding and practical application of good practice in business continuity.

  • Plus many other great benefits and resources.

BCI Certification is an internationally recognized stand-alone credential leading to the post nominal designation of CBCI – Certificate of the Business Continuity Institute. Certification is gained through taking the Certificate of the BCI Examination which tests the candidate’s knowledge of the prescribed Body of Knowledge, the BCI’s Good Practice Guidelines – a guide to global good practice in Business Continuity.

Find more information here about the different grades of BCI membership.

For more information on BCI certification go to www.thebci.org.

If you are unable to attend the BCI certification course then why not do it online? CBCI Online is delivered in an interactive eLearning environment. Find more information here.

Email This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it..

Alternative Route to Membership

If you are already certified and just want to join the BCI to take advantage of the many benefits then you can through our Alternative Route to Membership. This is for professionals that already hold one of the following credentials: MBCP, CBCP, ABCP, CORS or MSc. For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it. or visit us at booth 411/413 during Spring World.

Diploma of the Business Continuity Institute (DBCI)

The higher level of BCI accreditation is the BCI Diploma. This is an academic qualification leading to a post nominal designation DBCI – Diploma of the Business Continuity Institute. The Diploma is delivered via distance learning in partnership with Bucks New University. Find more information here about the diploma or contact This email address is being protected from spambots. You need JavaScript enabled to view it.

BCI Corporate Partnership

The BCI Corporate Partnership enables organizations to work more closely with the BCI to help raise the profile of business continuity management as a discipline within their organization and to promote the highest standards of professional competence in BC in organizations working in any sector worldwide. For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it.

BCI Thought Leadership

The BCI is a hub of information for business continuity and resilience. The BCI engages with thought leaders, academics and practitioners in driving the future of the discipline by conducting research and publishing reports, papers and articles.

Tuesday Workshops - Tuesday 3:00 - 5:30 pm

Tuesday Workshop Session 1

How Can You Cope With ‘A Breach-A-Day?’ Perform a Cybersecurity Exercise

Level: Intermediate / Advanced

Regina Phelps, EMSS

Regina Phelps, EMS

Just a few years ago, a cyber security event, information security incident, or data breach seemed like a “one off,” something a bit more unusual. Fast-forward to today and it seems like these incidents have turned into “a breach-a-day.” Target, Home Depot, eBay, Apple, and Adobe are just a few of the recent big-name data breaches. Alas, it appears this is unlikely to abate anytime soon.

One of the ways you can prepare and advance the thinking on managing this type of incident is to conduct a cybersecurity exercise. Attend this session and learn how to go about developing a realistic cyber security exercise that will challenge the incident (crisis) management team, the technology staff, and the business units. Leave this workshop with a draft of a cybersecurity tabletop exercise under your arm, feeling better prepared (and perhaps a bit more paranoid).

Topics covered:

  • What do you need to consider when designing a cybersecurity exercise?

  • Who should be involved in the planning?

  • What should be in your exercise plan?

  • How can you challenge everyone, not just the “techies?”

About Regina Phelps
Regina Phelps, CEM, RN, BSN, MPA, president, Emergency Management & Safety Solutions, is an internationally recognized thought leader in the field of emergency management, pandemic, and contingency planning. Since 1982, she has provided consultation, training, and speaking services to clients on four continents.

Tuesday Workshop Session 2

Measuring Success: How BC Programs Can Manage Risk, Increase Resilience, and Control Cost

Level: Intermediate / Advanced

Frank Lady, Bank of America

Frank Lady, Bank of AmericaBCI Logo

Successful BC program management must satisfy the three competing demands of managing risk, increasing resilience and controlling cost. This workshop will look at these three themes and offer fresh perspective and recommendations on what to measure, how and when to measure, and how to balance the seemingly irreconcilable challenge of accomplishing all three tasks at once.

Risk management requires integration with the institution’s larger effort. The key outputs of the recovery strategy are imperative to helping strategically align the BC program with future trends while providing important current operational guidance to BC/ DR plan development. Resilience improvement must include both pre-emptive and reactive components. Capability resilience levels enable measurement of the pre-emptive element. A challenging exercise program provides the best gauge of the organization’s reactive component. Cost control requires agility and vision to focus resource development and organizational change in response to the emerging risk landscape. Conducting an annual BC program review with senior management ensures the alignment of program resources and leadership expectations.

About Frank Lady
Frank Lady has more than 18 years of experience in business continuity and contingency planning roles. He currently serves as a senior vice president of business continuity for Bank of America’s Global Corporate Services organization. He is a member of the Disaster Recovery Journal’s Editorial Advisory Board, and chairs its Glossary of Terms Committee.

Tuesday Workshop Session 3

Ready, Set, Exercise! How to Develop and Conduct a Successful BCP/DRP Exercise

Level: Novice / Intermediate / Advanced

Steve Goldman, Steve Goldman Assoc.

Steve Goldman, Steve Goldman Assoc.

The DRJ attendee favorite and our longest running workshop! Successful crisis management and disaster recovery takes more than a plan: it requires realistic testing and validation. How do you do that properly? Are your exercises smoke and mirrors or do they provide as-close-to-real situations as possible? How does your program compare? How can you improve? During this hands-on workshop, you will learn how to set up and conduct a successful BCP/DRP exercise. Students will master the aspects of effective exercise preparation and execution, including:

  • Types of drills and exercises

  • Elements of a successful exercise

  • Scope, objectives, and extent of play

  • Scheduling and coordination

  • The scenario development team

  • Scenario ideas and events you can use

  • Resources and props

  • How to conduct, evaluate, and critique

  • Imagination, creativity, and leadership

  • Goldman’s highly acclaimed Exercise Planning Checklist.

About Steve Goldman
Dr. Steve Goldman is a leading Crisis Management and BCP consultant and former Global BCP Manager for a Fortune 500 company. Over his long career Goldman has developed, conducted, and evaluated drills and exercises ranging from one-hour tabletops to massive three-day exercises involving hundreds of responders from dozens of companies and government agencies.

Tuesday Workshop Session 4

Workplace Violence to Recovery: Getting Back to Business after a Shooting

Level: Intermediate

Michelle Cross, Wells Fargo
Lorie Alioto, Wells Fargo

Michelle Cross, Wells FargoLorie Alioto, Wells Fargo

The news stories surrounding workplace and school violence focus mostly on the event itself and the immediate response. Little is heard about what happens next. How do these institutions get back to back to business? Where do they start? How do they get from an act of violence to recovery and to back to business? Violence of any kind can be disrupting to an organization and the more severe the violence, the greater the disruption. When employees or students are victims of violence, or when they cause the violence, the disruption to an organization extends far beyond the injuries themselves. A single act of violence – or sometimes even the threat of that act of violence – can cease operations. Companies need to be prepared to address violence in response protocols; crisis communications and recovery. This session combines a lecture and a table top exercise to assist attendees with evaluating their own response and recovery plans.

This session will address:

  • Violence in the workplace - understanding what it is and how to mitigate some of the risk

  • The widespread impact of violence

  • Steps to take to address violence in recovery efforts

About Michelle Cross
Michelle Cross, CDCP, MBCP is the business continuity practice leader for Wells Fargo Insurance, with more than 20 years of experience. Cross has specific expertise in developing and testing organizational business recovery plans, crisis management plans and crisis communications plans. Cross is responsible for creating and growing the business continuity consulting practice within Wells Fargo Insurance.

About Lorie Alioto
Lorie Alioto, CBCP is a national practice advisor on the Business Continuity Team. Alioto has been part of the Wells Fargo Enterprise Business Continuity Planning Group for 14 years. She is responsible for training and certifying Wells Fargo employees on all aspects of Business Continuity and Technology Recovery Planning.

Tuesday Workshop Session 5

COOP Templates for Success

Level: Novice / Intermediate / Advanced

Linda Hanwacker, LSH Group

Linda Hanwacker, LSH Group

What continuity of operations plan (COOP) templates are necessary for success? The COOP is designed to ensure stability and continuation of essential program services to the public during a wide range of potential events. What information is required, what methodology to consider and what templates to apply in creating a successful COOP is the focus of this workshop. Furthermore, planning for major disasters is important. Unfortunately, the less severe emergencies that might occur more frequently are often overlooked. These minor and more frequent events can wreak havoc on an agency’s ability to continue operations. A sampling of these events will be addressed and discussed in the planning process.

The COOP specific objectives that will be addressed are:

  1. To ensure the continuous performance of essential functions during an event.

  2. To ensure employee safety.

  3. To protect essential equipment, records and other assets.

  4. To reduce disruptions to operations.

  5. To minimize damage and losses.

  6. To achieve an orderly recovery.

  7. To identify relocation sites and ensure operational and managerial requirements are met before an event occurs.

This workshop focuses on these seven specific objectives of COOP planning utilizing more than 20 templates that are core to developing a successful COOP and how to compile this information in a plan.

About Linda Hanwacker
Linda Hanwacker is the president and founder of The LSH Group, LLC. Hanwacker is an experienced executive leader with more than 25 years addressing IT, BC/DR planning initiatives. Hanwacker has held several executive positions in BC/DR, and network/ IT security.

Tuesday Workshop Session 6

Continuity Awareness and Training: The Right Way

Level: Novice / Intermediate / Advanced

Phil Lambert, Ripcord

Phil Lambert, RipcordBCI Logo

Our industry for years has promoted continuity in such a way as to minimize our importance and our ability to establish significance. This has got to stop.

A new paradigm is upon us that demonstrates clearly the value a continuity program brings to an organization. Having plans on-the-shelf does not save lives or minimize impacts. Successful continuity planning and disaster management boils down to two primary assets: “simple, accurate and viable plans” and “knowledgeable, trained and ready people.” Both are required to achieve a resilient organization.

Training is the building block of preparedness. Education is the shoulders that hold an organization up when rapid change is needed.

Join us in this hands-on workshop and be armed with a well-organized approach to the diversity of training types and delivery models for an effective and efficient training strategy. Learn what a training strategy looks like, how content will drive what type of training works best and learn to make training stick by delivering engaging content with just the right balance of information, instruction and entertainment.

About Phil Lambert
Phil Lambert is the president and founder of Ripcord. He has more than 20 years of experience with management positions at two Fortune 500 companies. Lambert excels at bridging silos within organizations by engaging team leaders to develop an enterprise-wide “continuity culture” that strengthens and conditions organizations to rapidly respond to changing conditions. Lambert is a well-regarded advocate and thought-leader in the disaster planning community. He holds two certified designations, MBCI and CBCP.

About Tuesday Workshops

Tuesday Workshop Sessions are held on Tuesday March 24, 2015 3:00pm - 5:30pm

These interactive sessions allow attendees to explore topics in-depth. Choose one session. Sessions are rated according to experience levels.

Solutions Track - Sunday, 4:00 - 5:00pm

Solutions Track 1

The Four T's of Best-in-Class Crisis Preparedness

Robert Edson, Mission Mode

Robert Edson, Mission Mode

This session will explore how attendees can assess their organization's readiness to respond to a variety of unplanned business disruptions, and what separates best-in-class crisis preparedness vs. the rest. It will be aimed at companies with business continuity programs in the early to middle stages of maturity and will help those organizations plot a roadmap towards greater overall crisis readiness. The session will analyze the five key stages of business continuity management: planning early warning tracking, risk assessment, response, and resolution evaluation to demonstrate the primary things that best-in-class companies do differently than the rest. Each phase will be assessed relative to the Four T's of successful incident management: Team, Tasks, Templates, and Tools.

About Robert Edson
Robert Edson is the Global Vice President, Sales & Marketing for MissionMode Solutions. He has dedicated the majority of his career to public & private sector safety & security.

Solutions Track 2

Penn State - Now You Know the Rest of the Story

Ted Brown, KETCH Consulting
Jim Satterfield, Firestorm

Ted Brown, KETCHJim Sattefield,  Firestorm

Consequence Management is a critical portion of every crisis event. You see the publicity regarding what went wrong. You rarely get to learn how an organization responded, and the metrics on return on investment for the actions taken. Everyone read about the events as they unfolded at Penn State. This session will take you inside and share the positive results of the actions taken. Penn State transformed crisis into value.

About Ted Brown
Ted Brown, president, CEO of KETCH Consulting, member board of trustees at Penn State, and chair of the Risk Sub-Committee at Penn State.

About Jim Satterfield
Jim Satterfield, president/COO, Firestorm Solutions, LLC.

Solutions Track 3

Protect your Business

Peter Laz, Forsythe

Peter Laz, ForsytheeBCI Certified

As the complexity and scale of IT infrastructures grow, ensuring enterprise service availability is becoming increasingly difficult. A single undetected configuration error can undermine even the best-designed DR and HA environments. Traditional DR testing is necessary, but not enough to ensure your failover and/or recovery will succeed. IT organizations must adopt predictive capabilities that enable them to eliminate risks before they impact the business. This session will clearly show: five critical flaws your DR tests miss, how to improve overall production performance, six steps to effective service availability management.

About Peter Laz
Peter R. Laz, MBCP,MBCI, is a managing consultant in Forsythe's Business Continuity and Disaster Recovery (BC/DR) practice.

Solutions Track 4

In the Crosshairs: Evolving Compliance Challenges Facing Business Continuity Professionals

Frank Perlmutter, Strategic BCP®
Wayne Stadnik, TCF National Bank
Denise Carlin, Geisinger Health Plan
Mark Eggleston, Health Partners Plans

Frank Perlmutter, SBCPWayne Stadnik, Continuity Risk MGTDenise Carlin, Greisinger Health PlanMark Eggleston, Health Partners PlanBCI Certified

The words "we're being audited" can strike fear into the hearts of many BC professionals. For some industries, the process of audits and examinations is non-stop. With every passing day, auditors and examiners are getting past the plan and into the process itself. This session will cover compliance challenges that currently face a great majority of BC professionals. Presenters will dig into the issues, lay out a path for preparation, provide tips on building a relationship with your auditor or regulator, and give advice on how to build success over the long term.

About Frank Perlmutter
Frank Perlmutter (CBCP, MBCI) is the president and co-founder of Strategic BCP®—the creators of ResilienceONE® BCM Software. A former manager of DR/COOP (BCP) and Risk Manager for the U.S. Treasury, Perlmutter has directed business continuity planning and strategic projects for over 100 corporate clients—and more than 20 within the federal government.

About Denise Carlin
Denise Carlin is the IT compliance program director for Geisinger Health Plan with over 16 years of experience building and maturing BC/DR Management programs. is the IT Compliance Program Director for Geisinger Health Plan, an HMO that serves the health-care needs of members in 43 counties throughout central and northeastern Pennsylvania. Carlin has more than16 years of experience building and maturing BC/DR Management programs for six organizations, while integrating this work into Enterprise Risk Management and Remediation Strategies.

About Wayne Stadnik
Wayne Stadnik (MBCP, MBCI, CISA, CISM) is the vice president of Continuity Risk Management for TCF National Bank with almost 20 years of experience designing and implementing business continuity, disaster recovery and risk management programs for Fortune 100 corporations. Stadnik's Master Recovery Schedule process gives multi-unit enterprises the ability to monitor aggregate impact over time.

About Mark Eggleston
Mark Eggleston CISSP, GSEC, CHPS) is the director of security and business continuity (BC) at Health Partners Plans, the top Medicaid health plan in Pennsylvania. With more than 13 years of experience practicing Information Security, Privacy, Compliance, and BC. Eggleston created security and BC programs at a large integrated provider organization and a leading HMO.

Solutions Track 5

Best Practices for Critical Customer Communications

Imad Mouline, Everbridge
Richard Biber, Ultimate Software

Imad Mouline, EverbridgeRichard Biber, Ultimate Software

IT outages, emergency maintenance, data breaches and other critical incidents can potentially affect your customers and ultimately, harm your brand. Whether your business is consumer goods or commercial banking, organizations need to understand the situation and its risks, plan for response, overcome responder anxiety and gather feedback until the crisis is resolved. How organizations act and communicate during these incidents can critically impact the reputation of your business, for better or for worse. In this session Imad Mouline will join Richard Biber, Ultimate Software to explain how the latter uses Everbridge to quickly communicate important information to customers, minimizing the impact of routine and unscheduled IT incidents.

About Imad Mouline
Imad Mouline will join Richard Biber, Ultimate Software. Mouline is the chief technology officer for Everbridge. He is responsible for Everbridge's market strategy, product direction, and research and development.

About Richard Biber
Richard Biber is the GRC business continuity planner for Ultimate Software.

Solutions Track 6


Chris Johnson, Symantec Corporation

Chris Johnson, Symantec

Disaster recovery to the cloud is an emerging trend with the promise of the best of both worlds = increased capability along with reduced costs. Where do reality and hype converge? This session will examine trends in the use of the cloud as a DR enabler and discuss key considerations for evaluating and adopting such solutions.

About Chris Johnson
Chris Johnson is a senior technical lead in Symantec's Information Management solutions group. He focuses on cloud-based disaster recovery solutions.

Solutions Track 7

The Convergence of High Availability and Disaster Recovery

Charles Hinkle, IBM
Troy Jassey, IBM

Charles Hinkle, IBMTroy Jassey, IBM

This session will discuss the convergence of high availability and disaster recovery technical solutions and the implications of that convergence on disaster recovery planning. Attendees will see IBM's point of view on the increased exploitation of various types of automation to support fail over from primary to secondary sites including relevant financial and risk reduction implications along with potential pitfalls. Attendees will be empowered to more appropriately incorporate advanced availability and recovery technologies into their DR planning.

About Charles Hinkle
Charles Hinkle works in IBM's Resiliency Services practice with overall responsibility for GDPS in the United States.

About Troy Jassey
Troy Jassey is an executive consultant and partner with IBM Resiliency Services.

Solutions Track 8

Strengthening BC Using Strategic Partnership

Cynthia Jenkins, CSG
Seema Sheth-Voss, Sungard Availability Services

Cynthia Jenkins, CSGSeema Sheth-Voss, Sungard

The presentation will highlight some of the unique challenges faced by both CSG and Sungard Availability Services during the adoption of MRP by CSG. Among the most prominent challenges to be discussed are currency of recovery documentation, currency of server configuration, collaboration tools, change control during testing, and progress reporting during testing. Attendees will learn how CSG and Sungard Availability Services overcame challenges to build a stronger partnership and an increased likelihood of a successful recovery.

About Cynthia Jenkins
Cynthia Jenkins has been with CSG International for more than 24 years. Her responsibilities include developing and exercising Business Continuity plans for the over 40 office locations, data centers, and output production facilities in 24 countries accounting for over 3,600 employees.

About Seema Sheth-Voss
Seema Sheth-Voss, director of solutions marketing, is responsible for the story and go-to-market execution for Sungard Availability Services's Business Continuity, Risk and Recovery businesses. Sheth-Voss brings over 20 years of experience growing markets for variety of enterprise technology companies spanning security, risk and analytics.

About Solutions Track

Back by popular demand – don't miss out on the Solutions Track. This innovative afternoon of workshops was so popular last year that we decided to bring it back for DRJ Spring World 2015.

On Sunday afternoon you have the chance to learn from industry service providers on how they used business continuity products, services, and other technologies in real-life cases and incidents. Learn from real-life examples at DRJ Spring World 2015!

Breakout Track 4 - Tuesday 1:30 - 2:30 pm

Strategic Session 4

Importance of Business Continuity when Outsourcing Business Processes

Level: Intermediate

Roger Schultz, KeyBank

Roger Schultz, KeyBank

Gain a better understanding of business continuity when outsourcing business processes. An overview of business process outsourcing, what it is and how it impacts our business and jobs as business continuity planners, will be defined. The business continuity professional’s responsibility to their company as well as clients/customers regarding the decision to outsource requires a comparison of business process outsourcing versus a vendor/provider relationship. Steps will be outlined that should be taken when considering business process outsourcing, when to engage a business continuity professional, and what that engagement should entail. Recommendations for ongoing maintenance and follow up during the engagement and the importance of implementing testing solutions will also be reviewed. Finally, the importance of a business impact analysis when a decision to outsource has been made will be discussed.

About Roger Schultz
Roger Schultz is the vice president and business recovery consultant at KeyBank.

Managerial Session 4

Business Continuity Planning for New Acquisitions

Level: Novice

Dominic Abram, Optum

Dominic Abram, Optum

The M&A team has done their job and a new business is coming into the fold. How does business continuity planning fit into the host of tasks and variety of teams that compete for the time and attention of the new staff? This session will present ideas and methods for identifying the critical business functions and the recovery strategies needed to keep them going. It will describe an engaging process that will not only gather the information you need to ensure the new business is covered, but will also help you train the new staff on how business continuity works in your organization.

About Dominic Abram
Dominic Abram is a business continuity analyst with Optum, a UnitedHealth Group company. His focus is on business continuity plan development, maintenance, and exercise remediation.

Technical Session 4

The Turbulent Saga of Building a Credible IT Service Catalogue

Level: Intermediate/Advanced

Rich Moczygemba, The Capital Group

Rich Moczygemba, The Capital Group

Whether it’s a list, spreadsheet or database, multiple repositories of application and system data tend to meander through the various support teams of IT with little synchronization. With this disparate source of data, and the always-present undocumented tribal knowledge, it is often difficult to adequately identify and map all the essential dependencies necessary to fully recover the critical services of the enterprise. However, consolidating and reconciling data across the multiple sources is only the genesis of a journey that will take a fair amount of patience and fortitude to accomplish. Learn the mechanics and practices of collecting the data with an emphasis on the soft skills necessary to solicit executive support to socialize and evangelize the process to full governance

About Rich Moczygemba
Rich Moczygemba, M.S. ISM, is a senior DR analyst within the ITG Security Risk team of The Capital Group.

Emergency Response Session 4

Bioterrorism Preparedness for Large National Companies

Level: Advanced

Harlan Dolgin, Bio-Defense Network

Harlan Dolgin, Bio-Defense Network

Becoming a Closed POD directly benefits an employer by assuring its workers are protected against a lethal biological agent, and also helps achieve the company business continuity goals by encouraging workers to report for duty and keep the company operating. This presentation will fully describe the entire SNS program, from the national to the local level, and show attendees how they can participate in this valuable preparedness initiative in their communities.

About Harlan Dolgin
Harlan Dolgin is the co-owner of Bio-Defense Network with more than 15 years of experience and co-founder of PandemicPrep.Org.

Advanced Session 4

From CAPA to Risk Management and Resilience

Level: Advanced

John DiMaria, BSI

John Dimaria, BSI

With the advent of the new structured approach to the updated and upcoming revisions of several ISO standards including ISO 22301, a process-based, threat analysis methodology will be required to meet this new shift in requirements. Preventive Action has now become “Actions to address risks and opportunities.” Previously, Preventive Action seemed only to be a result of some corrective action or the process itself . This shift has changed the mindset and put Preventive Action in the proper perspective. How does this approach translate to real-life situations? What are some of the field-tested best practices and technology that can facilitate this culture change and ensure the focus is on mitigating risk, driving continual improvement and improving customer satisfaction? Find the answers and much more during this session as we go through the transition to risk-based thinking and how that ties into preventive action.

About John Dimaria
John DiMaria; CSSBB, HISP, MHISP, AMBCI, is the ISO product manager for BSI Group Americas. He has 30 years of successful experience in Standards and Management System Development, including Information Systems, ITSM, Business Continuity and Quality Assurance.

Information Session 4

Cloud Gateway

Level: Advanced

Monica Stebbins, The MITRE Corporation

Adrian Porter, 1-800 CONTACTS

A cloud storage gateway is a network appliance or server which resides at the customer premises and translates cloud storage APIs such as SOAP or REST to block-based storage protocols such as iSCSI or Fibre Channel or file-based interfaces such as NFS or CIFS*

The primary goal of this study was to evaluate cloud gateways and their ability to manage cloud storage data transmission issues, and how that relates to backups.

The following tasks were performed:

  • Develop baseline measurements for backup and restore

  • Evaluate feasibility of deployment by Installing each gateway

  • Configure and perform backups using gateway

  • Configure and perform restores using gateway

  • Measure the speed of the backup/restore to/from the gateway

  • Measure the speed of the backup/restore to/from the cloud

About Monica Stebbins
Monica Stebbins has worked as an IT professional for 15 years in the areas of database, storage and backup administration. Currently Stebbins works for MITRE Corporation in Bedford, MA as a system administrator.

About Breakout Sessions

Choose one selection per track and gain in-depth and interactive learning that takes you beyond the standard BC/DR messaging.